Hospital Services Technician

Job Summary

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on‑site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

Essential Duties and Responsibilities

• Travel between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interact professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintain a rigid collection and service schedule.
• Communicate duty status on a defined schedule.
• Perform other duties and responsibilities, as assigned.

Qualifications

Required:

• On‑site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers.
• 2 years industry‑related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
• Valid driver’s license.

Preferred:

• High school diploma or GED (accredited).

Physical Requirements

Key physical demands include standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, reaching, handling, grasping, talking, hearing, repetitive motions, and eye/hand/foot coordination. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

This is a union‑represented, safety‑sensitive position that requires strict compliance with all safety rules and protocols. The successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

Pay

The expected base pay rate for this position is $24.15 per hour. The specific salary offered may be influenced by factors such as relevant experience, education, training, certifications, qualifications, and work location.

Benefits

Eligible employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, and short‑term disability. Additional offerings include a stock purchase plan, company matching on a 401(k), paid vacation, holidays, and personal days. Benefits may vary by site.