Hospital Outreach Manager (account manager) - Missouri or Oklahoma

About the role

The goal of this role is to ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting.

Responsibilities

• Analyze data insights to highlight its importance and drive growth.
• Demonstrate executive presence when delivering insights to upper leadership, ensuring clear and impactful communication.
• Leverage a strategic mindset to perform root cause analysis, identifying opportunities based on patient feedback.
• Prioritize key insights and opportunities to align with business goals and stakeholder needs.
• Identify opportunities to grow as provider of choice through relationship building and addressing feedback.
• Partner with internal field teammates to optimize the admission process and implement best demonstrated practices.
• Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances.
• Develop comprehensive knowledge of local markets.

Requirements

• Account Manager/Account Executive or sales experience highly preferred.
• Bachelor’s Degree preferred.
• Ability to travel to various locations to meet with partners (internal and external) on an as-needed basis.

Qualifications

• Valid driver’s license in state of residence and insurable driving record.
• Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems.

Skills

• Natural curiosity with a growth mindset.
• Self-starter with a strong bias for action.
• High accountability and follow through, with a passion for problem solving.
• Strategic mindset, with the ability to systematically connect dots.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Pay

$78,000.00 - $119,000.00/year.

Schedule

Work from home when not traveling. Essential Duties Account Manager/Account Executive or sales experience highly preferred.