Hospital Operations Manager

About the role

The Hospital Operations Manager oversees day-to-day hospital operations to ensure high-quality patient care, smooth administrative functioning, and compliance with healthcare regulations.

Responsibilities

• Manage daily hospital operations including OPD, IPD, diagnostics, and support services
• Cook up coordination with doctors, nursing staff, and administrative teams to ensure smooth workflows
• Monitor patient admission, discharge, and billing processes
• Ensure compliance with NABH, JCI, and healthcare regulatory standards
• Handle vendor management, facility maintenance, and housekeeping services
• Analyze operational data and prepare MIS reports for management
• Implement process improvements to enhance patient satisfaction and reduce turnaround time
• Support hospital management in policy implementation and audits

Requirements

• Bachelor's/Master's degree in Hospital Administration, Healthcare Management, or related field
• 38 years of experience in hospital or healthcare operations
• Strong knowledge of hospital workflows and healthcare regulations
• Excellent communication and leadership skills
• Proficiency in hospital information systems (HIS) and MS Office

Qualifications

• NABH accreditation experience
• Process improvement / quality management exposure
• Strong problem-solving and decision-making skills

Skills

• Not specified

Benefits

• Competitive salary
• Health insurance
• Professional growth opportunities
• Supportive and collaborative work environment