Hospital Operations Director

About the role

VPCH, the State of Vermont's only state-run psychiatric hospital, operates 24/7 to serve some of Vermont's most vulnerable residents. Reporting to the Chief Executive Officer and serving on the Executive Leadership Team, the Hospital Operations Director leads critical non-clinical operations and helps shape and execute hospital strategy to ensure safe, reliable, and high-quality services. We are seeking a strategic, critical thinker who excels at problem-solving, anticipates risks, and drives data-informed decisions in a complex, fast-paced environment.

Responsibilities

• Oversee core operational domains, including Dietary Services, Emergency Operations, Facilities Management, and Public Procurement and Contracting.
• Serve as the primary liaison with the Department of Buildings and General Services (BGS) and the Agency of Digital Services (ADS) to support maintenance, custodial, security, and information technology operations.
• Lead and support project management for key initiatives that advance hospital performance, readiness, and resilience.
• Perform essential administrative, planning, and analytical work to support departmental goals and major operational activities.
• Collaborate closely with VPCH leaders, staff across the Department of Mental Health (DMH) and the Agency of Human Services (AHS), and other State of Vermont (SOV) partner agencies.
• Work in an office-based setting with frequent tours of hospital units; contact with patients is expected in the performance of duties.

Requirements

• Master’s degree in health administration, business administration or related finance/management field, public administration, public health, or mental health-related field AND one (1) year of managerial and/or operations experience.
• OR Bachelor’s degree in health administration, business administration or related finance/management field, public administration, public health, or mental health-related field AND three (3) years of managerial and/or operations experience.
• OR Seven (7) years of managerial and/or operations experience.

Preferred Qualifications

• Project management experience.
• Proven track record in hospital or facilities operations.
• Certification in Facilities Operations (e.g., Certified Healthcare Facility Manager, Certified Operations Manager, etc).

Benefits

As a State employee, you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State-paid medical premium and a dental plan at no cost for employees and their families.
• Work/Life balance: 12 paid holidays each year and a generous leave plan.
• State Paid Family and Medical Leave Insurance (FMLI).
• Two ways to save for your retirement: A State-defined benefit pension plan and a deferred compensation 457(b) plan.
• Tuition Reimbursement.
• Flexible spending healthcare and childcare reimbursement accounts.
• Low-cost group life insurance.
• Incentive-based Wellness Program.
• Qualified Employer for Public Service Student Loan Forgiveness Program.

Explore the Benefits of State Employment on our website for more specifics.