Hospital Manager - Quincy, MA

About the role

The ideal candidate will help create a collaborative and engaging work environment and share our commitment to providing exceptional client service and veterinary care to our loyal clients and their pets.

Responsibilities

• Operational oversight of the hospital including the mentorship of the technician and receptionist support teams
• Managing financial and business development of the practice including managing budget and key performance indicators
• Overseeing client care and communications by coaching support staff to demonstrate exceptional customer service
• Splitting their time between being on the floor with the team as well

Requirements

• Previous veterinary technician or management experience

Qualifications

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and priorities
• Experience with veterinary software and systems

Skills

• Excellent customer service skills
• Effective problem-solving and decision-making abilities
• Leadership and mentoring skills

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Career growth potential
• Generous personal pet care discounts

Pay

• $65k - $80k based on experience

Schedule

• Split time between being on the floor with the team and managing the business side of the practice