Hospital Manager

5 Points Animal Hospital is deeply rooted in the East Nashville community, operating since 2011 with a focus on comprehensive veterinary care. Our mission is centered on compassion and education, ensuring we partner with every client to make informed decisions about their pet's health. This dedication is reflected in our outstanding reputation, showcased by an excellent 4.7-star Google rating, confirming the trust we have built within the community. When you join us, you become part of a committed team that treats every pet like their own, and you have the opportunity to do your best work alongside other dedicated professionals.

As part of a larger network dedicated to veterinary excellence, you will find comprehensive support structures designed to foster your career growth. We believe in continuous education and maintain programs that help teammates achieve advanced career goals, whether that means becoming a credentialed technician, moving into a leadership role, or expanding clinical skills. Veterinarians also benefit from ready access to internal specialty consultations, ensuring you always have the resources necessary to provide superior care and confidently manage complex cases.

The quality of medicine practiced at 5 Points Animal Hospital is a point of pride. Our commitment is to always offer the most advanced and up-to-date diagnostic tools, equipment, and treatment options available in veterinary medicine, confirming our community’s feedback that we operate with state-of-the-art equipment. We provide a wide range of services including advanced care, surgical procedures, and urgent care, ensuring we meet the full spectrum of small animal needs. You will have opportunities to expand your skills in specialized areas, including acupuncture, alongside traditional wellness and diagnostic testing.

Located in Nashville, TN, you will find yourself practicing in one of the most vibrant and fastest-growing cities in the country. Nashville offers a dynamic lifestyle that extends far beyond music, boasting celebrated culinary scenes, abundant outdoor recreation, and a culturally rich environment. Specifically, the hospital is situated in East Nashville, an area known for its unique neighborhood charm and accessibility, providing a welcoming community context where you can quickly feel at home.

About the Role

Your impact as a Hospital Manager:

• Cultivate a Healthy Culture: Champion a positive, engaged, and collaborative team environment that aligns with our WAG values.
• Develop Your Team: Guide the career development of all team members, from onboarding and training to long-term growth and success.
• Drive Business Success: Own the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.
• Build a High-Performing Team: Lead recruiting, interviewing, and hiring top talent for all hospital roles.
• Champion the Client Experience: Ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

Requirements

• Proven experience managing a P&L, with a track record of driving results.
• Successful background in recruiting, interviewing, and building high-quality teams.
• Exceptional leadership skills with the ability to foster a positive, high-performing culture.
• Strong communication and conflict-resolution skills.
• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

• Comprehensive coverage options including Medical, Dental, and Vision insurance.
• Access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

• 401k retirement options.
• Additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• Support for career goals with opportunities for professional development.
• Educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

• Discounted veterinary care for your own pets.
• Access to an online discount platform.
• Free 24/7 access to doctors through Teladoc.

About the Organization

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.