Hospital Manager

About the Role

Livewell Hospital Managers are builders. In this role you will help launch, grow, and stabilize a brand‑new hospital from the ground up, creating the culture, team, and operational rhythm that define long‑term success. You will work closely with the Founding DVM and regional leadership to establish a community landmark.

Responsibilities

• Establish hospital culture, standards, and expectations from day one, implementing Livewell operational playbooks and partnering with the Founding DVM to align medical and business strategy.
• Develop and execute local marketing strategies, building relationships with community organizations and local businesses to champion Livewell’s brand presence and drive visit trends.
• Lead the interviewing and hiring process for all support roles, building a cohesive, growth‑oriented team culture and holding teammates accountable to high performance and behavioral standards.
• Manage P&L performance, labor costs, and inventory controls; identify and execute opportunities to improve profitability and operational efficiency.
• Create systems that support hospitality and efficiency, ensuring high‑quality service aligned with Livewell standards and proactively resolving client concerns.

Requirements

• High energy, enthusiasm, and a strong growth mindset.
• Demonstrated grit, resilience, and ability to navigate ambiguous start‑up dynamics.
• Experience building and developing teams with a positive, culture‑focused leadership style.
• Willingness to learn and own financial performance (P&L, labor, inventory).
• Strong communication and organizational skills with the ability to balance execution and strategy.

Preferred Qualifications

• Previous management experience in veterinary, medical, retail, or service environments.
• De novo or start‑up experience, specifically within veterinary medicine.

Benefits

• Competitive compensation with performance‑based incentives.
• Comprehensive health, dental, and vision insurance, plus Employee Assistance Program (EAP).
• 401(k) retirement plan with employer match, life insurance, and disability coverage.
• Leadership development programs and a peer network of experienced Hospital Managers and Operations Directors.
• Access to a nationwide community of over 20,000 veterinary professionals.
• Generous paid time off, discounted veterinary care for personal pets, and free 24/7 access to doctors through Teladoc.

Note: Eligibility for specific benefits varies based on role and hours worked.

Pay

Highly competitive salary package with performance‑based incentives and comprehensive benefits.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 900+ hospital teams on a hyper‑local basis so they can focus on medicine, patients, and team culture. Driven by the WAG values – Work Together, Amaze, and Grow – Mission Pet Health is veterinarian‑led, people‑focused, and aims to be the best place to work in veterinary medicine. Recognized as a 2025 “Most Loved Workplace,” ranked #2 in America’s Top 100 and #1 in veterinary care.