Hospital Liaison, Non-Clinical (Home Care) - Full Time

About the role

Collaborates with patient, family, physicians, case managers, health care team, and community resources to develop a plan which addresses the patient's post-hospital medical needs. Assists and provides patient care coordination and referral services for patients discharged from an in-patient setting or other outside sources and refer them to the home health agency. Works in conjunction with hospital case management and coordinating discharge planning for home care services.

Responsibilities

• Conducts evaluation of patient and family to assess appropriateness of referral to home care services.
• Determines financial eligibility and as needed obtains pre-authorization prior to admission to home care.
• Confirms from patient or referral source that intake information such as patient's address, telephone numbers and emergency contact are accurate.
• Interprets and explains the services of the agency to the patient, family, hospital staff and physician as part of the referral process.
• Obtains medical history from medical records, the patient, family, appropriate staff, and/or physicians.
• Maintains records of patient and family contacts and referral information.
• Facilitates patient's utilization of community resources.
• Submits referrals with completed information to the agency daily or as needed in a timely manner.
• Provides the agency staff with patient medical history and related pertinent information.
• Compiles statistics and submits referral data biweekly or as needed to the agency director.
• Collaborates with case management and discharge planning resources and other departments to facilitate smooth transition, coordination of patient discharge and referral and admission to home care services.
• Aids case management to obtain appropriate orders from physician for home care services.
• Captures and coordinates tasks and duties and works closely with necessary departments to facilitate safe transfer and continuity of care of patients discharged to home care.

Requirements

• Education and Work Experience: High School Education/GED or equivalent: Preferred Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred One year home health experience: Preferred One year experience as a discharge planner: Preferred

Qualifications

Valid Driver’s License (DL) and must be at least 21 yrs of age or older: Required

Essential Functions

• Conducts evaluation of patient and family to assess appropriateness of referral to home care services.
• Determines financial eligibility and as needed obtains pre-authorization prior to admission to home care.
• Confirms from patient or referral source that intake information such as patient's address, telephone numbers and emergency contact are accurate.
• Interprets and explains the services of the agency to the patient, family, hospital staff and physician as part of the referral process.
• Obtains medical history from medical records, the patient, family, appropriate staff, and/or physicians.
• Maintains records of patient and family contacts and referral information.
• Facilitates patient's utilization of community resources.
• Submits referrals with completed information to the agency daily or as needed in a timely manner.
• Provides the agency staff with patient medical history and related pertinent information.
• Compiles statistics and submits referral data biweekly or as needed to the agency director.
• Collaborates with case management and discharge planning resources and other departments to facilitate smooth transition, coordination of patient discharge and referral and admission to home care services.
• Aids case management to obtain appropriate orders from physician for home care services.
• Captures and coordinates tasks and duties and works closely with necessary departments to facilitate safe transfer and continuity of care of patients discharged to home care.

Organizational Requirements

• Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.
• Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify.

Job Info

• Job Identification: 71171
• Job Category: Coordinator
• Posting Date: 2026-08-26T00:03:22+00:00
• Job Shift: Day Shift
• Locations: Portland, OR, United States
• Assignment Category: Full-time regular
• Pay Range: The estimated base pay for this position is $31.41 to $47.07. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
• Hiring Department: Home Health - Administration (AHHC - AHPL)
• Shift Length: 8 Hours