Hospital Account Specialist
Job Summary
The Hospital Account Specialist is responsible for sales, marketing, and relationship-building with hospital staff to increase referrals and market growth. This role focuses on developing and maintaining strong relationships with discharge planners, case managers, department heads, hospital-based ambulatory clinics and cancer centers to ensure smooth and timely access to AuthoraCare’s programs and services.
Key Responsibilities
Establish and nurture relationships with discharge planners, case managers, and department heads to facilitate referrals.
Educate hospital staff about AuthoraCare’s continuum of services, including hospice, palliative care, HBPC, and GUIDE with companion home health.
Meet newly referred patients and their families, ensuring a smooth handover to the Hospital Liaison.
Identify and collaboratively address barriers to referrals to enhance service accessibility.
Promote AuthoraCare services through direct sales efforts, marketing initiatives, and public presentations and position the organization’s services as a solution.
Use market analytics and data to monitor hospital penetration and optimize referral strategies.
Provide regular feedback on market trends, referral patterns, and customer service needs to the business development team.
Attend daily hospital progression meetings, as appropriate and permitted.
Requirements
High school diploma or equivalent required. Bachelor’s degree preferred or equivalent medical sales experience of a minimum of five years, with at least two years in healthcare.
RN, LPN, or SW degree is a plus.
Three to five years of experience in healthcare sales or marketing, with a preference for experience in home care, hospice, long-term care, or physician relations.
Valid state-issued driver's license required. Must carry automobile liability insurance at limits required by agency. Must have own transportation.
Benefits
Competitive salaries and a comprehensive benefit package which includes paid time off (PTO), seven paid holidays, medical, dental, vision, disability, and life insurance, and 403B match after 12 months of service.
Mileage reimbursement.
Flexible work schedules.
Professional growth and development opportunities.
Employee engagement activities.