Hospice VP of Operations

Primary Responsibility

Leads the development and execution of a comprehensive POD/Zone-level operational plan, identifying performance gaps, growth opportunities, and environmental factors affecting success.
Translates organizational goals into measurable objectives for Agency leaders, ensuring clarity, alignment, and accountability.
Drives operational, clinical, and business development performance by coaching leaders and holding them accountable for meeting volume, growth, quality, and efficiency targets.
Achieves or exceeds financial targets, including operating margin and revenue by optimizing operational processes and implementing corrective actions when needed.
Promotes a culture of quality and continuous improvement, ensuring active engagement in performance analytics, action planning, and execution of improvement initiatives.
Oversees POD/Zone budget monitoring and forecasting to ensure accuracy, compliance, and alignment with organizational objectives.
Collaborates with Business Development to accelerate growth, assessing and operationalizing new opportunities within the POD/Zone.
Executes timely talent decisions and partners with HR to ensure effective hiring, performance management, corrective action, talent reviews, and employee relations oversight.
Conducts regular performance reviews with Agency leaders to assess operational, clinical, and business development metrics, mitigating risks and strengthening leadership capability.
Safeguards compliance with all regulatory, policy, and payer requirements, including hospice, Medicare, Medicaid, and organizational standards.

Required Qualifications

• 5+ years of supervisory or administrative experience in hospice, home health, or related healthcare programs
• Experience operating within a multi-site or multi-location structure, ideally with oversight of a POD, Zone, or similar operational unit
• Demonstrated working knowledge of hospice/home health regulations, reimbursement, and operational standards
• Proven skills in personnel leadership, operational management, and financial performance oversight
• Solid critical-thinking and strategic-execution capabilities
• Demonstrated ability to lead through change and drive results
• Ability to build collaborative, trusting relationships and communicate effectively across all levels
• Demonstrated leadership behaviors that motivate, engage, and inspire teams

Preferred Qualifications

• Licensed clinician (RN, PT, OT, ST) or physician background

Pay

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution