Hospice Vice President of Clinical Operations
Silverado · Phoenix, AZ · 2 wk ago
RemoteRemoteAnalyst$175k/yrFull-time
About the role
Silverado Hospice is a nationally recognized provider of hospice care since 1997, ranked in the top 10 by Fortune Magazine’s Best Workplaces in Aging Services. We are a certified Great Place to Work® and offer competitive pay, benefits, and growth opportunities.
Responsibilities
- Lead and oversee regional hospice clinical operations, ensuring alignment with Silverado’s mission and regulatory standards
- Supervise Regional Clinical Managers, QAPI Manager, and After-Hours Triage teams
- Drive performance through KPIs, quality benchmarks, and clinical productivity metrics
- Ensure compliance with federal, state, and hospice-specific regulations
- Collaborate with SVP of Hospice Operations and CEO on strategic initiatives
- Partner with Business Development to support regional growth and service expansion
- Manage staffing, training, and performance across interdisciplinary teams
- Provide financial oversight, including budget planning and cost management
- Champion innovation and continuous improvement in clinical processes
- Promote a culture of excellence, empathy, and accountability
- Represent Silverado Hospice in professional forums and community events
- Report to the Governing Body, and implement organizational goals in alignment with directives
Requirements
- Bachelor’s or Associate’s Degree in Nursing or related field required
- Certificate in Hospice and Palliative Care Management preferred
- Active RN license required
- Minimum 5–7 years of healthcare management experience, ideally in hospice care
- Proven ability to lead clinical teams and manage multi-site operations
- Strong understanding of hospice regulations, EMR systems, and interdisciplinary care models
- Exceptional communication, leadership, and organizational skills
- Valid driver’s license, clean driving record, and current auto insurance required
- Comfortable working in an environment with animals and pets
- Ability to remain calm and compassionate in emotionally intense situations
Qualifications
- Experience in leading clinical teams and managing multi-site operations
- Strong understanding of hospice regulations and interdisciplinary care models
- Exceptional communication, leadership, and organizational skills
- Valid driver’s license and clean driving record
Skills
- Strategic and compassionate leadership
- Operational leadership and regulatory expertise
- Team empowerment and clinical excellence
- Compliance with federal, state, and hospice-specific regulations
- Collaboration with SVP of Hospice Operations and CEO
- Financial oversight and budget planning
- Championing innovation and continuous improvement
- Excellence, empathy, and accountability culture
- Professionalism and community engagement
Benefits
- 401(k) matching
- Health, Dental, and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
Pay
$175,000 USD - $190,000 USD
Schedule
Remote work eligibility for candidates living outside of California, with up to 50% travel to Texas and California required.