Hospice Patient Care RN Manager - $5000 Sign on Bonus

About the Role

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high‑quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

Responsibilities

• Oversee and direct patient care services to ensure the delivery of high‑quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location.

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home‑based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Preferred Qualifications

• Bachelor of Science in Nursing (BSN).
• Previous leadership, team management, or supervisory experience in hospice or home health.
• Familiarity with EMR systems and telehealth platforms.
• Certification in Hospice and Palliative Nursing (CHPN).

Compensation

Salary Range: $95,000 – $105,000. Compensation may vary based on geographic location, experience, education, skills, licensure, certifications, internal equity, and department equity.

Benefits

• Medical, Dental & Vision coverage
• Wellness Program & Resources (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• 401(k) with Company Match
• Paid Time Off (PTO) plus 7 paid holidays
• FMLA, ADA, and other federal and state‑required leaves
• Short‑Term & Long‑Term Disability
• Health Savings Account (HSA) Contribution
• Mileage Reimbursement or Fleet Car Program
• Cell Phone Reimbursement (eligible roles)
• Short‑Term Incentive (eligible roles)
• Tuition Reimbursement and Education Support (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company‑paid Life & Long‑Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
• Competitive Pay and Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Company Overview

Gentiva is a national leader in hospice care, palliative care, home health care, and advanced illness management, operating nearly 600 locations across 38 states. Our mission is to provide compassionate care in the comfort of patients’ homes, supporting individuals and families through serious or terminal diagnoses. We are proud of our family of trusted brands, including Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, and many others, and we foster a collaborative environment where achievements are recognized and kindness is celebrated.