Hospice Liaison/Account Executive

Summary

The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community.

Key Responsibilities

• Educate those in the healthcare field regarding the Company services; i.e.: physician’s offices, long-term care facilities, rehabs and hospitals
• Create and maintain relationships with all healthcare professionals in the surrounding communities
• Create awareness in the community of the need and benefits of home healthcare services
• Network and attend business organizations on behalf of the Company
• Develop and organize educational programs for the community and healthcare workers
• Maintain existing accounts
• Coordinate new referral admission process to ease transition by working closely with the Company internal staff
• Follow-up with referrals to assess how service is going through phone calls, letters and visits
• Prepare weekly marketing reports for supervisor
• Prepare monthly expense reports
• Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers
• Attends in-service trainings and mandatory agency meetings
• Maintains a professional appearance as a representative of the company
• Attend ongoing educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.
• Other duties as assigned

Qualifications

• A high degree of creativity, and a proven sales track record
• Ability to create positive impressions and communicate with a variety of people
• Maintain effective communication with patients, families, physicians and co-workers
• Presents self in a highly professional manner
• Ability to make appropriate judgments
• Ability to identify a situation and handle it with the best possible solution
• Ability to work as a team member
• Ability to take initiative, attain targets and meet deadlines

Education and Credentials

• Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice