Hospice Intake Coordinator

Find your passion and purpose as a full-time Admissions Coordinator with AccentCare, where you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work.

About the role

As an Admissions Coordinator, you will be responsible for managing professional referrals and patient inquiries to ensure timely and seamless initiation of hospice services in the Tampa area.

Responsibilities

• Receive professional referrals and obtain critical referral information in the preferred format (electronic, fax, phone, or Hospice Care Consultant notification) to ensure timely response and data entry in the electronic medical record (EMR) system.
• Handle potential patient and family inquiries regarding hospice services, input referrals into the EMR, and gather basic patient status information to describe how services may assist, with a goal of scheduling a visit.
• Coordinate and schedule visits to ensure appropriate staff make initial contact based on patient condition and family situation, meeting the needs of professional referral sources.
• Communicate with referral sources, attending physicians, Seasons staff, and other agencies to coordinate the initiation of hospice services.
• Maintain regular communication with all involved in sign-on, consent, and admission assessment phases to ensure seamless coordination of information and services.
• Maintain accurate EMR documentation and referral statistics.

Requirements

• Associate degree preferred.
• 1+ year of hospice experience.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Excellent customer service background.
• Demonstrated familiarity with organizational policies and state/federal regulations pertaining to hospice services.
• Ability to work closely with a wide variety of stakeholders.
• Effective problem-solving skills.

Pay

$19 - $21 per hour.

Schedule

Monday through Friday, 9:30 AM – 6:00 PM, with weekends as needed.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings, including an employee assistance program, pet insurance, and access to Calm (a meditation, sleep, and relaxation app).
• Programs to celebrate achievements, milestones, and fellow employees.
• Company store credit for your first AccentCare-branded scrubs (for patient-facing employees).