HOP - Tooling Engineer
Mitchell & Associates · Hopkinsville, KY · 1 mo ago
On-siteEngineeringFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer interactions and resolve issues promptly.
- Provide technical support to customers via phone, email, and chat.
- Implement and maintain new software solutions as needed.
Requirements
- Bachelor’s degree in Computer Science or related field.
- At least 2 years of experience in customer service or technical support.
- Strong problem-solving and communication skills.
- Proficiency in Microsoft Office Suite.
Qualifications
- Excellent interpersonal and communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Experience with CRM systems is a plus.
Skills
- Customer service skills.
- Technical troubleshooting abilities.
- Software implementation and maintenance.
Benefits
- Competitive salary package.
- Flexible working hours.
- Professional development opportunities.
Pay
$50,000 annually.
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM.