Honor Bar Attendant

About the role

Facilitate positive guest experiences with the in-room honor bar at The Ritz-Carlton. This role involves maintaining the cleanliness and appearance of each honor bar, utilizing software and handheld devices for sales and inventory, and communicating issues regarding honor bar operations with hotel management.

Responsibilities

• Inventory honor bar, in-room accessories, and promotional materials; replace if required
• Utilize software and handheld devices to record sales and take inventory, as appropriate
• Maintain awareness of product availability, expiration dates, and inventory levels to prevent stock-out situations
• Prepare a restocking cart and push it to floors where rooms are ready to inventory
• Respond to requests from guests
• Communicate any issues regarding honor bar operation with hotel management
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation
• Ensure adherence to quality expectations and standards
• Develop and maintain positive working relationships with others; support team to reach common goals
• Speak with others using clear and professional language
• Read and visually verify information in a variety of formats (e.g., small print)
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

Qualifications

• Education: High school diploma or G.E.D. equivalent
• Related Work Experience: No related work experience required
• Supervisory Experience: No supervisory experience required
• License or Certification: None required

Pay

$18.50-$19.00 per hour

Schedule

Full Time