Homewood Suites Wilmington Mayfaire - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package including medical, dental, and vision coverage
• Short-term and long-term disability income
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401(k) retirement plan

Property Information

Wrightsville Beach is less than 10 minutes from the hotel, and Mayfaire Town Center is five minutes away. For shopping, dining, and entertainment, head there. Nearby attractions include Airlie Gardens, USS NC Battleship, Screen Gems Studios, and downtown Wilmington. Enjoy free hot breakfast and WiFi daily, and participate in complimentary Monday – Thursday evening socials.