Homeless Services Case Manager

Qualifications

Bachelor’s degree in Social Work or related discipline.

A Minimum of four years of related employment experience may be substituted for degree requirements.

Experience working with homeless, at-risk veterans, and families preferred.

Strong oral and written communication skills.

Proficiency in Microsoft Office Software (Word, Excel, etc.).

Ability to communicate and work effectively with a diverse group of residents, staff, and community partners.

Must have a valid Nevada Driver's License, clean driving record, and own registered and insured vehicle for business activity.

Mileage reimbursement will be provided when a personal vehicle is used for business purposes.

Must successfully pass Defensive Driving courses provided by The Salvation Army to operate The Salvation Army vehicles.

Must be able to successfully pass a criminal background check.

Responsibilities

• Provide direct case management services to homeless and at-risk veterans and families.
• Provides supportive counseling and referrals for shelter, and housing.
• Affords assistance with eviction prevention processes.
• Learns and maintains knowledge of community employment agencies and procedures, along with modifications to those procedures.
• Engages with, interviews, and assesses individuals and families uniformly for service referral.
• Utilizes a community-wide data system to enter clients Homeless Management Information Systems (HMIS), confirm activities from other service providers, create community reports, and verify eligibility.
• Knowledgeable of SOAR training.
• Knowledgeable of Homeless Management Information Systems (HMIS).
• Strong interpersonal skills.
• Capable of working with homeless individuals during the process of obtaining and stabilizing in housing.
• Capable of working with various agencies.
• Knowledge of area resources for the homeless.
• Knowledge of Microsoft Office software.
• Capable of communicating effectively both verbally and written.
• Capable of working independently as well as with others.
• Capable of creating and running reports.
• Supports staff working in other agencies as it relates to street outreach.
• Attends all scheduled team meetings and trainings.
• Other duties and special projects as assigned.

This position has access to confidential and private information. Confidentiality and privacy must be observed. This position is subject to grant funding.

Physical Requirements:

• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
• A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.
• The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
• While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl, and reach with hands and arms continuously.
• H/s must be able to communicate with clients, vendors, and coworkers.
• Must be able to lift and/or move up to 20 pounds, and frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to focus.
• The employee must regularly lift and/or move up to 20 pounds, and frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to focus.
• The employee must have the ability to operate a telephone, or desktop/laptop computer, as well as the ability to access and produce information from a computer, be knowledgeable of Microsoft Office, other programs assigned and the ability to understand written information.