Home Specialist

About the role

Join Our Mission: Supporting Seniors in Aging Safely At Charity Care Group, we are dedicated to improving the lives of low-income seniors by enabling them to age safely and independently in their homes. As a Home Specialist for the HomeSafe: Aging in Place Assistance Program, you will play a vital role in connecting seniors to life-changing resources, building a network of service providers, and ensuring the program’s success through outreach, registration, and education efforts. Empowering Seniors Through Personalized Support The Home Specialist will assist with in-home visits, client registration, vendor recruitment, and community outreach, ensuring seniors benefit from the HomeSafe program’s services. This role is essential in connecting underserved seniors to resources and supporting the program’s compliance with HUD guidelines.

Responsibilities

• Prospective Vendor Outreach and Network Building: Conduct outreach to licensed Occupational Therapists (OTs) and contractors to build a database of professionals interested in contracting with the HomeSafe program; cold call, email, and engage potential service providers to gauge interest and qualifications; maintain an organized database of interested vendors, ensuring all licensing and credential requirements are documented.
• In-Home Registration and Application Processing: Conduct physical in-home visits to assist seniors with application completion and eligibility verification for the HomeSafe program; gather and organize required verification documents, such as income and age qualifications, to ensure compliance with HUD guidelines; provide clear guidance to seniors and their families throughout the application process.
• Door-to-Door Senior Outreach: Conduct door-to-door outreach in targeted communities to identify and engage eligible seniors for program participation; educate seniors about the benefits of the HomeSafe program and assist with initial registration steps.
• Community Event Outreach and Education: Represent the HomeSafe program at community events, senior expos, and health fairs to promote awareness and participation; distribute HUD-compliant educational materials, including multilingual resources, to underserved populations and individuals with Limited English Proficiency (LEP); collaborate with local organizations, such as Area Agencies on Aging, to maximize outreach and impact.
• Compliance and Reporting: Ensure all activities adhere to HUD’s 24 CFR Part 58 requirements and other relevant regulations; contribute to biweekly progress reports detailing outreach efforts, client registrations, vendor recruitment, and program outcomes.

Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred).
• Experience in outreach, social work, customer service, or vendor sourcing is a plus.
• A compassionate and empathetic approach to working with seniors.
• Patience, professionalism, and a commitment to improving lives.

Skills

• Strong organizational and time management abilities.
• Excellent communication and interpersonal skills, especially when engaging with seniors and underserved populations.
• Proficiency in data entry, maintaining accurate records, and building professional networks.

Benefits

• Purpose-Driven Work: Make a direct impact on the safety and independence of low-income seniors.
• Collaborative Environment: Join a passionate team dedicated to community service.
• Professional Growth: Gain valuable experience in outreach, vendor recruitment, and HUD compliance.

Contact: Website: www.charitycaregroup.org • Phone: (757) 226-9916 • Fax: (757) 512-8802