Home Phlebotomy Specialist

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics.

About the role

Home Phlebotomy Specialist duties will consist of contacting patients to facilitate an in-home blood draw as ordered by physicians. Specialists will be responsible for accurate assignment of cases to the contracted phlebotomy team, tracking scheduling and sample return, and ensuring that each case is adequately updated to include all actions taken to schedule and draw the patient. JOB LOCATION: Louisville, CO - Hybrid 3 days on-site | 2 days remote

Responsibilities

• Managing patient communication to coordinate appointments and address inquiries.
• Coordinating and monitoring home phlebotomy services.
• Providing accurate and timely updates to the field team and client service as requested.
• Ensuring Network Independent Contractors have adequate kit stock and entering orders into the KODS system for delivery.
• Collaborating in the development and execution of process improvements for home phlebotomy.
• Other duties as assigned.

Requirements

• Ability to adapt to emerging situations and respond with a sense of urgency.
• Ability to consistently meet deadlines.
• Organized with attention to detail.
• Comprehensive understanding of HIPAA regulations and proper handling of protected health information (PHI).
• Effective communication and coordination with internal departments.
• Must adhere to all standard operating procedures within Quality Management System.

Qualifications

• 1-3 years customer service or data entry experience, required.
• High School diploma.
• Undergraduate Degree, preferred.

Benefits

• Comprehensive health coverage: Medical, Dental, and Vision Insurance.
• Short/Long Term Disability and Life Insurance.
• Financial benefits: 401(k), Flex Spending Account.
• 120 hours of annual vacation.
• 72 hours of paid sick time off.
• 11 paid holidays + 3 floating holidays.
• Employee Assistance Program.
• Voluntary Benefits.
• Employee recognition program.

Pay

Compensation rate of $21.50 per hour. Discretionary Bonus opportunity.