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Home Loans Production Manager - New Orleans

Credit Human · New Orleans, LA · 1 mo ago
On-siteFinance$125k–$140k/yrFull-time

Highlights

Lead enterprise-level process innovation across all home-loan production functions to achieve high-quality, low-defect output.

Oversee multi-team operations spanning originations, processing, closing, funding, secondary marketing, QC, and compliance.

Drive continuous improvement through system optimization, best-practice implementation, and data-driven performance analysis.

Develop and mentor leaders while ensuring role clarity, regulatory training, and strong team collaboration.

Ensure regulatory excellence by maintaining compliant operations, accurate reporting, and effective audit and QC responses.

Advance loan craftsmanship by ensuring documentation accuracy, SLA adherence, and timely delivery across all channels.

Experience

  • Required: 5 years of experience in the management of or directly involved in the production of home loans including 1st and 2nd lien home improvement, 1st and 2nd lien home equity loans.
  • Required: 5 years of experience in quality control and compliance.
  • PREFERRED: Experience in secondary loan commitment and delivery.

Education

  • Required: High School Diploma or Equivalent.
  • PREFERRED: Bachelor’s Degree.

Licenses & Certifications

  • REQUIRED: Registration as Mortgage Loan Originator (MLO) with National Mortgage Licensing System and Registry.

Skills & Knowledge

  • SKILLED AT CONSISTENCY PRODUCING HIGH QUALITY OUTPUT WITH LOW TO ZERO DEFECTS.
  • Detailed knowledge of and experience in all functions required to lead a compliant and effective home mortgage production operation.
  • Understanding of laws and regulations pertaining to the production of home loans.
  • Able to proactively solve problems from a frame of reference that recognizes dynamic complexities caused by time delays.
  • Able to gather, analyze, and apply conclusions from empirical data when making decisions that affect current and future business.
  • Able to lead others to achieve desired results.
  • Effective verbal and written communication skills.
  • MATHEMATICAL SKILLS TO EXECUTE STATISTICAL COMPUTATIONS.
  • ADEPT AT UTILIZING COMPUTING TECHNOLOGIES, INCLUDING MICROSOFT OFFICE, LOAN ORIGINATION SYSTEMS, DOCUMENT MANAGEMENT TOOLS, AND REPORTING SOFTWARE.
  • MUST BE ABLE TO REPRESENT CREDIT HUMAN IN A PROFESSIONAL MANNER WITHIN THE BUSINESS COMMUNITY.
  • ABILITY TO ESTABLISH AND MAINTAIN EFFECTIVE RELATIONSHIPS.
  • BASIC UNDERSTANDING OF THE CONCEPT OF PRODUCTIVE CAPACITY AND ITS UTILIZATION.
  • BASIC KNOWLEDGE OF INCOME AND P&L STATEMENTS.

Schedule

Monday-Friday, 8:30 am-5:30 pm

Level of Work

3B

Salary Range

$125,000 to $140,000 Annually; 10% discretionary Bonus potential based on performance

Flexibility

In office, on site; not remote or hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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