Home Loan Operations - Home Loan Processor

About the role

The organization operates as a member-owned, not-for-profit cooperative within the financial services industry, specifically focusing on credit union membership. It aims to empower members and foster financial inclusion by addressing challenges in equitable access to financial products and services. Its scale and impact are reflected in its position among the top credit unions in the country and its commitment to community uplift. The HOME LOAN PROCESSOR role is responsible for managing mortgage loan transactions to ensure they are processed accurately, efficiently, and in compliance with all regulatory requirements. This position plays a crucial role in coordinating among members, loan advisors, and vendors, maintaining loan documentation integrity, and supporting the underwriting process. The role contributes to the organization by facilitating smooth loan operations that meet service levels and quality standards.

Responsibilities

• Coordinate communication between members, home loan advisors, and vendors regarding loan processing.
• Order title reports, flood certificates, and follow up on appraisal orders.
• Review documentation for accuracy and determine if further research or documents are needed.
• Maintain knowledge of relevant state and federal laws including BSA, RESPA, TILA, TRID, and AML.
• Review and calculate income and asset verifications according to guidelines and update loan origination systems.
• Interpret Desktop Underwriter findings and update systems prior to final underwriting submission.
• Evaluate credit documentation for compliance with investor and organizational policies.
• Prepare and process general correspondence and document exchanges to ensure complete tracking.
• Manage loan pipeline to meet service levels, efficiency, and quality requirements.
• Complete Home Mortgage Disclosure Act data.
• Respond to quality control issues.
• Maintain knowledge of relevant equity products and investor guidelines.
• Perform additional tasks as assigned.

Requirements

• High school diploma or GED preferred; additional work experience may substitute.
• Minimum of two years of mortgage lending experience; processing experience preferred.

Pay

$25.40 to $30.00 hourly.