Home Lending Home Equity Loan Coordinator
1st Security Bank of Washington · Mountlake Terrace, WA · 3 days ago
On-siteCustomer Service$20–$25/hrFull-time
About the role
Responsible for all set up, order out and loan processing for Home Equity loans submitted by 1st Security Bank branches.
Essential Duties and Responsibilities
- Promote positive attitude and provide exceptional customer service to customers and co-workers.
- Embraces 1SB Core Values and leads by example.
- Reviews initial credit application package, completes data entry into LOS, completes order out of services, communicates missing items to Branch originators and sends initial disclosures to applicants.
- Performs all processing and communications tasks associated with Home Equity loans within all regulatory time constraints.
- Maintains loan file completeness and submits to HELOC Analyst for Underwriting once initial application set up and Processing is complete.
- Organizes loan files and updates loan record status in Encompass on an ongoing basis.
- Performs additional duties as needed assisting HELOC Analysts in the review of credit applications.
Benefits and Perks
- Full medical, dental, and vision coverage for individual or family plan.
- Life insurance.
- Long-term disability insurance.
- 401K matching program.
- Paid sick and vacation time.
Our Core Values
- Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.
- Ethical - fair, honest and act with integrity.
- Lead by Example - maintain a positive attitude, show respect for others, and have some fun!
- Accountable - we take our responsibilities seriously and we meet our commitments with urgency.
- Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.
- Embrace Dreams - we encourage each other to reach for our dreams.
- Diversity - we celebrate diversity and support equality for all.
- Community Oriented - we actively support our communities and the Bank's CRA initiatives.
- Open and Honest Communication - always professional, responsive, and timely.
Education and/or Experience
High School Diploma or equivalent
Computer Skills
- To perform this job successfully, an individual should have advanced skills in Microsoft Office Products.
- Be able to type 45+ WPM.
- Possess 10-key/computer experience.
Physical Demands and Work Environment
- The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer.
- The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment.
- The employee must be able and willing and able to interact frequently with the general public.
- On occasion, office hours will flex to meet increased demand.
Pay
Salary Range: $20.00 to $25.00 per hour.