Jobs · Customer Service · Washington

Home Lending Home Equity Loan Coordinator

1st Security Bank of Washington · Mountlake Terrace, WA · 3 days ago
On-siteCustomer Service$20–$25/hrFull-time

About the role

Responsible for all set up, order out and loan processing for Home Equity loans submitted by 1st Security Bank branches.

Essential Duties and Responsibilities

  • Promote positive attitude and provide exceptional customer service to customers and co-workers.
  • Embraces 1SB Core Values and leads by example.
  • Reviews initial credit application package, completes data entry into LOS, completes order out of services, communicates missing items to Branch originators and sends initial disclosures to applicants.
  • Performs all processing and communications tasks associated with Home Equity loans within all regulatory time constraints.
  • Maintains loan file completeness and submits to HELOC Analyst for Underwriting once initial application set up and Processing is complete.
  • Organizes loan files and updates loan record status in Encompass on an ongoing basis.
  • Performs additional duties as needed assisting HELOC Analysts in the review of credit applications.

Benefits and Perks

  • Full medical, dental, and vision coverage for individual or family plan.
  • Life insurance.
  • Long-term disability insurance.
  • 401K matching program.
  • Paid sick and vacation time.

Our Core Values

  • Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.
  • Ethical - fair, honest and act with integrity.
  • Lead by Example - maintain a positive attitude, show respect for others, and have some fun!
  • Accountable - we take our responsibilities seriously and we meet our commitments with urgency.
  • Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.
  • Embrace Dreams - we encourage each other to reach for our dreams.
  • Diversity - we celebrate diversity and support equality for all.
  • Community Oriented - we actively support our communities and the Bank's CRA initiatives.
  • Open and Honest Communication - always professional, responsive, and timely.

Education and/or Experience

High School Diploma or equivalent

Computer Skills

  • To perform this job successfully, an individual should have advanced skills in Microsoft Office Products.
  • Be able to type 45+ WPM.
  • Possess 10-key/computer experience.

Physical Demands and Work Environment

  • The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer.
  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment.
  • The employee must be able and willing and able to interact frequently with the general public.
  • On occasion, office hours will flex to meet increased demand.

Pay

Salary Range: $20.00 to $25.00 per hour.

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