Home Equity Loan Coordinator
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to extract schedule and minimum qualifications from the posting. The user says: "Please reference the schedule and minimum qualifications listed below before applying." But the posting text didn't include schedule or minimum qualifications explicitly? Let's scan: The posting includes "Job Summary", "Job Description", "Other Responsibilities", "KNOWLEDGE, SKILLS, And ABILITIES", "Experience", "Education", "Licenses, Certifications, Registrations", "Managerial Responsibility", "Computer/Office Equipment Skills", "Language Skills", "Other Skills And Abilities", "Physical Abilities / Working Physical Demands", "Environmental". No explicit schedule or minimum qualifications besides experience and education. Minimum qualifications likely: Experience: 1 year as Loan Coordinator meeting all performance measurements, or 3 years in finance or sales related field. Education: High school diploma or equivalent. Also license: Must be able to qualify for NMLS number under S.A.F.E Act after hire.
Schedule: Not mentioned. The user says "Please reference the schedule and minimum qualifications listed below before applying." Possibly they expect schedule to be present elsewhere? But not in given text. According to rules: never create Pay/Schedule/Benefits sections unless posting actually states them. Since schedule not present, we should not include a Schedule section. Minimum qualifications: we can include under Requirements or Qualifications. The instruction: "Please reference the schedule and minimum qualifications listed below before applying." Might be a cue to include them. We'll include a Qualifications section with the experience and education requirements. Also maybe a Requirements section for knowledge, skills, abilities? But we need to decide.
We should preserve all substantive information. So we need to include sections: About the role (Job Summary), Responsibilities (Job Description + Other Responsibilities), Requirements (Experience, Education, Licenses, Certifications, Registrations, Managerial Responsibility maybe?), Skills (Knowledge, Skills, And Abilities, Computer/Office Equipment Skills, Language Skills, Other Skills And Abilities, Physical Abilities, Environmental). Benefits, Pay, Schedule only if present. Not present, so omit.
We must not repeat job title as heading. No Job ID etc.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to avoid boilerplate like EEO etc. Remove that line.
We need to preserve all substantive info; not invent or summarize away detail. So we need to keep details like duties enumerated. Could be long; we can convert paragraphs into
and lists into
- . Need to decide what constitutes a list. The job description has many sentences; we could treat each duty as a list item. But that may be huge. However rule: Use
- for any list of duties/requirements/benefits. So we should convert the duties into list items. The job description includes many bullet-like sentences but not formatted as list. We'll need to parse them into separate items.
We need to be careful not to lose information. Let's extract duties from Job Description section (starting after "Job Description To be effective, an individual must be able to perform each job duty successfully.") Then there is "Member Focus" heading (but we shouldn't repeat headings as
? Actually we can keep internal headings as plain text? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should not create additional headings beyond those. So we should not embed "Member Focus" as heading; we can just treat as part of responsibilities list.
Thus we will create a maybe not needed; just output HTML fragment with headings and content.
We'll have:
About the role
Job Summary The Loan Coordinator (LC) will own the member relationship from the moment our member applies for a Home Equity product till our member finishes the process. The LC will focus on guiding our members forward by providing expertise and financial education through AAA and delivering world class service.
But we need to avoid repeating "Job Summary". Could just put the summary text.
Better: The Loan Coordinator (LC) will own the member relationship from the moment our member applies for a Home Equity product till our member finishes the process. The LC will focus on guiding our members forward by providing expertise and financial education through AAA and delivering world class service.
Now Responsibilities: combine Job Description duties and Other Responsibilities.
We'll create a with each duty as - . Need to extract each distinct duty.
Let's list duties from the text:
Member Focus:
- Provides exceptional member service to credit union membership by assessing member needs and advising to improve their financial situation
- Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach
- Consistent focus on increasing member satisfaction, building the membership base and account retention
- Expected to meet performance goals
- Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Communicate regularly with new and active loan applicants to ensure they receive exceptional service throughout the loan process.
Loan Processing:
- Processes all Home Equity Line of Credit applications
- Shows understanding and application of MACU home equity lending processes, procedures, and guidelines, and understanding of appropriate federal and state real estate lending regulations and how they apply to MACU.
- Processes loans by accepting and reviewing loan applications.
- Analyze data to verify borrower information and uncover fraud.
- Interviews loan applicants, reviewing credit report and collateral information.
- Make an initial assessment of the credit worthiness of borrowers through proper review of borrowers’ credit reports/scores.
- Calculate and assess borrowers’ income, cash flow and DTI, both personal and business, from paystubs, 1099s, profit and loss statements and tax returns. For home equity mortgage loans do this in accordance with “ability to repay” regulations.
- Determine if income meets MACU risk based lending guidelines.
- Develop and maintain quality timeframes and management of pipeline to achieve and meet required deadlines
- Identify alerts requiring disclosures, re-disclosures and other necessary attention to loan files and work with loan officer to remedy.
- Assist in completion of Notice of Incomplete Applications, Withdrawals, and Denials within required time frames.
- Review the real estate collateral including its condition, valuation (AVM, Desktop Appraisal and Full Appraisal) and loan to value. Order appraisal (or AVM) and title report upon receipt of all qualifying documentation and Intent to Proceed
- Evaluate appraisals for accuracy and compliance, making sure any errors, adjustments, repairs, etc., have been corrected or completed prior to final loan approval.
- Handle the complexities and organization of loans that require full title insurance policies and resulting escrow loan closings. Ensure proper lien position of requested loans through analysis of collateral title reports and clearing of collateral liens that could increase the risk of the loan.
- Remove unnecessary documents/buckets from eFolder in Encompass to eliminate duplication and determine what missing documentation is outstanding; verify accuracy of received date for documents and correct if needed
- Demonstrate understanding of what is required for alerts, warnings and Mavent fails
- Confirms each loan file is complete with all required loan documentation and prepared for further analysis and underwriting.
- Confirm loan file has all required documentation and submit to underwriting
- Review and analyze borrower trust documents to ensure they meet MACU trust lending guidelines with special attention to the legal ability of the trust to borrow and the proper trust ownership of collateral property for deed of trust recording.
- Works with borrower’s insurance companies to ensure the proper homeowners and flood insurances are accurate and in place, and that MACU is listed as lien holder.
- Verifies borrower’s employment status in accordance with MACU guidelines and, when necessary, CFPB “Ability to Repay” regulations.
- Works with borrowers’ other financial institutions to obtain accurate and timely pay-off information for loans that will be paid-off with the proceeds of the home equity loan.
- Maintains confidentiality of credit union and member information.
- Be detail oriented and ensure the processing quality of home equity loans by achieving documentation accuracy, goals and standards.
- Maintain quality turn times and self-management of workload/pipeline to hit strict deadlines and production standards.
- Participate in ongoing training of home equity products.
- Builds and maintains a cooperative working relationship with other home equity lending team members as well as vendors and branch/member service personnel.
- Performs other duties as assigned.
Other Responsibilities:
- Works with Member Service Team to ensure home equity loan applications are complete and accurate.
- Represents the credit union in a professional manner
- Responds to email/voicemail/missed calls/other communication in a timely manner
- Actively participates and completes product knowledge courses
- Complies with all regulations as required by law
- Performs other duties as assigned
- Trains, coaches and mentors other Financial Service Representatives
Now Requirements/Qualifications: We'll have a section for Requirements (maybe Experience, Education, Licenses). Or Qualifications. The instruction: Use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to use. We have experience, education, licenses, etc. Those could go under Requirements or Qualifications. Skills section for knowledge, skills, abilities, computer skills, language skills, other skills, physical abilities, environmental.
We'll create:
Requirements
- Experience: 1 year of experience as a Loan Coordinator meeting all performance measurements, or 3 years in a finance or sales related field. Work in the mortgage industry preferred.
- Education: High school diploma or equivalent.
- Licenses, Certifications, Registrations: Must be able to qualify for a NMLS number under S.A.F.E Act after hire into position.
- Managerial Responsibility: Has no supervisory/managerial responsibilities.
But we might also include "Ability to satisfy immediate and unexpected needs..." etc under Skills.
Now Skills section: include Knowledge, Skills, And Abilities bullet list, Computer/Office Equipment Skills, Language Skills, Other Skills And Abilities, Physical Abilities / Working Physical Demands, Environmental.
We'll need to convert each bullet into - . Let's extract:
Knowledge, Skills, And Abilities (the heading says "The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.") Then list:
- Experience (already covered) but we can skip duplicate.
- Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence.
- Ability to multi-task and maintain composure while handling all member activities and requests.
- Ability to perform mathematical calculations.
- Ability to communicate effectively using written and verbal communication
Education (already covered)
Licenses, Certifications, Registrations (already covered)
Managerial Responsibility (already covered)
Computer/Office Equipment Skills (here are some examples)
- Intermediate skills in the following: Microsoft Office products including; Word, Excel and Outlook
Language Skills (here are some examples)
- Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations
- Demonstrated ability to document outcomes and present information in a manner appropriate for members.
Other Skills And Abilities
- Ability to work both autonomously and collaboratively in a fast-paced environment.
- Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with a large loan pipeline
- Adaptive to change, responds positively to altered circumstances or conditions
- Possess a desire and willingness to learn and continually update knowledge
- for any list of duties/requirements/benefits. Use
for prose. We need to avoid boilerplate like EEO etc. Remove that line. We need to preserve all substantive info; not invent or summarize away detail. So we need to keep details like duties enumerated. Could be long; we can convert paragraphs into
and lists into
- . Need to decide what constitutes a list. The job description has many sentences; we could treat each duty as a list item. But that may be huge. However rule: Use
- for any list of duties/requirements/benefits. So we should convert the duties into list items. The job description includes many bullet-like sentences but not formatted as list. We'll need to parse them into separate items.
We need to be careful not to lose information. Let's extract duties from Job Description section (starting after "Job Description To be effective, an individual must be able to perform each job duty successfully.") Then there is "Member Focus" heading (but we shouldn't repeat headings as
? Actually we can keep internal headings as plain text? The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should not create additional headings beyond those. So we should not embed "Member Focus" as heading; we can just treat as part of responsibilities list. Thus we will create a maybe not needed; just output HTML fragment with
headings and content. We'll have:
About the role
Job Summary The Loan Coordinator (LC) will own the member relationship from the moment our member applies for a Home Equity product till our member finishes the process. The LC will focus on guiding our members forward by providing expertise and financial education through AAA and delivering world class service.
But we need to avoid repeating "Job Summary". Could just put the summary text. Better:The Loan Coordinator (LC) will own the member relationship from the moment our member applies for a Home Equity product till our member finishes the process. The LC will focus on guiding our members forward by providing expertise and financial education through AAA and delivering world class service.
Now Responsibilities: combine Job Description duties and Other Responsibilities. We'll create a- with each duty as
- . Need to extract each distinct duty.
Let's list duties from the text:
Member Focus:
- Provides exceptional member service to credit union membership by assessing member needs and advising to improve their financial situation
- Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach
- Consistent focus on increasing member satisfaction, building the membership base and account retention
- Expected to meet performance goals
- Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Communicate regularly with new and active loan applicants to ensure they receive exceptional service throughout the loan process.
Loan Processing:
- Processes all Home Equity Line of Credit applications
- Shows understanding and application of MACU home equity lending processes, procedures, and guidelines, and understanding of appropriate federal and state real estate lending regulations and how they apply to MACU.
- Processes loans by accepting and reviewing loan applications.
- Analyze data to verify borrower information and uncover fraud.
- Interviews loan applicants, reviewing credit report and collateral information.
- Make an initial assessment of the credit worthiness of borrowers through proper review of borrowers’ credit reports/scores.
- Calculate and assess borrowers’ income, cash flow and DTI, both personal and business, from paystubs, 1099s, profit and loss statements and tax returns. For home equity mortgage loans do this in accordance with “ability to repay” regulations.
- Determine if income meets MACU risk based lending guidelines.
- Develop and maintain quality timeframes and management of pipeline to achieve and meet required deadlines
- Identify alerts requiring disclosures, re-disclosures and other necessary attention to loan files and work with loan officer to remedy.
- Assist in completion of Notice of Incomplete Applications, Withdrawals, and Denials within required time frames.
- Review the real estate collateral including its condition, valuation (AVM, Desktop Appraisal and Full Appraisal) and loan to value. Order appraisal (or AVM) and title report upon receipt of all qualifying documentation and Intent to Proceed
- Evaluate appraisals for accuracy and compliance, making sure any errors, adjustments, repairs, etc., have been corrected or completed prior to final loan approval.
- Handle the complexities and organization of loans that require full title insurance policies and resulting escrow loan closings. Ensure proper lien position of requested loans through analysis of collateral title reports and clearing of collateral liens that could increase the risk of the loan.
- Remove unnecessary documents/buckets from eFolder in Encompass to eliminate duplication and determine what missing documentation is outstanding; verify accuracy of received date for documents and correct if needed
- Demonstrate understanding of what is required for alerts, warnings and Mavent fails
- Confirms each loan file is complete with all required loan documentation and prepared for further analysis and underwriting.
- Confirm loan file has all required documentation and submit to underwriting
- Review and analyze borrower trust documents to ensure they meet MACU trust lending guidelines with special attention to the legal ability of the trust to borrow and the proper trust ownership of collateral property for deed of trust recording.
- Works with borrower’s insurance companies to ensure the proper homeowners and flood insurances are accurate and in place, and that MACU is listed as lien holder.
- Verifies borrower’s employment status in accordance with MACU guidelines and, when necessary, CFPB “Ability to Repay” regulations.
- Works with borrowers’ other financial institutions to obtain accurate and timely pay-off information for loans that will be paid-off with the proceeds of the home equity loan.
- Maintains confidentiality of credit union and member information.
- Be detail oriented and ensure the processing quality of home equity loans by achieving documentation accuracy, goals and standards.
- Maintain quality turn times and self-management of workload/pipeline to hit strict deadlines and production standards.
- Participate in ongoing training of home equity products.
- Builds and maintains a cooperative working relationship with other home equity lending team members as well as vendors and branch/member service personnel.
- Performs other duties as assigned.
Other Responsibilities:
- Works with Member Service Team to ensure home equity loan applications are complete and accurate.
- Represents the credit union in a professional manner
- Responds to email/voicemail/missed calls/other communication in a timely manner
- Actively participates and completes product knowledge courses
- Complies with all regulations as required by law
- Performs other duties as assigned
- Trains, coaches and mentors other Financial Service Representatives
Now Requirements/Qualifications: We'll have a section for Requirements (maybe Experience, Education, Licenses). Or Qualifications. The instruction: Use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to use. We have experience, education, licenses, etc. Those could go under Requirements or Qualifications. Skills section for knowledge, skills, abilities, computer skills, language skills, other skills, physical abilities, environmental.
We'll create:
Requirements
- Experience: 1 year of experience as a Loan Coordinator meeting all performance measurements, or 3 years in a finance or sales related field. Work in the mortgage industry preferred.
- Education: High school diploma or equivalent.
- Licenses, Certifications, Registrations: Must be able to qualify for a NMLS number under S.A.F.E Act after hire into position.
- Managerial Responsibility: Has no supervisory/managerial responsibilities.
- . Let's extract: Knowledge, Skills, And Abilities (the heading says "The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.") Then list: - Experience (already covered) but we can skip duplicate. - Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence. - Ability to multi-task and maintain composure while handling all member activities and requests. - Ability to perform mathematical calculations. - Ability to communicate effectively using written and verbal communication Education (already covered) Licenses, Certifications, Registrations (already covered) Managerial Responsibility (already covered) Computer/Office Equipment Skills (here are some examples) - Intermediate skills in the following: Microsoft Office products including; Word, Excel and Outlook Language Skills (here are some examples) - Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations - Demonstrated ability to document outcomes and present information in a manner appropriate for members. Other Skills And Abilities - Ability to work both autonomously and collaboratively in a fast-paced environment. - Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with a large loan pipeline - Adaptive to change, responds positively to altered circumstances or conditions - Possess a desire and willingness to learn and continually update knowledge
- . Need to extract each distinct duty.
Let's list duties from the text:
Member Focus:
- Provides exceptional member service to credit union membership by assessing member needs and advising to improve their financial situation
- Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach
- Consistent focus on increasing member satisfaction, building the membership base and account retention
- Expected to meet performance goals
- Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Communicate regularly with new and active loan applicants to ensure they receive exceptional service throughout the loan process.
Loan Processing:
- Processes all Home Equity Line of Credit applications
- Shows understanding and application of MACU home equity lending processes, procedures, and guidelines, and understanding of appropriate federal and state real estate lending regulations and how they apply to MACU.
- Processes loans by accepting and reviewing loan applications.
- Analyze data to verify borrower information and uncover fraud.
- Interviews loan applicants, reviewing credit report and collateral information.
- Make an initial assessment of the credit worthiness of borrowers through proper review of borrowers’ credit reports/scores.
- Calculate and assess borrowers’ income, cash flow and DTI, both personal and business, from paystubs, 1099s, profit and loss statements and tax returns. For home equity mortgage loans do this in accordance with “ability to repay” regulations.
- Determine if income meets MACU risk based lending guidelines.
- Develop and maintain quality timeframes and management of pipeline to achieve and meet required deadlines
- Identify alerts requiring disclosures, re-disclosures and other necessary attention to loan files and work with loan officer to remedy.
- Assist in completion of Notice of Incomplete Applications, Withdrawals, and Denials within required time frames.
- Review the real estate collateral including its condition, valuation (AVM, Desktop Appraisal and Full Appraisal) and loan to value. Order appraisal (or AVM) and title report upon receipt of all qualifying documentation and Intent to Proceed
- Evaluate appraisals for accuracy and compliance, making sure any errors, adjustments, repairs, etc., have been corrected or completed prior to final loan approval.
- Handle the complexities and organization of loans that require full title insurance policies and resulting escrow loan closings. Ensure proper lien position of requested loans through analysis of collateral title reports and clearing of collateral liens that could increase the risk of the loan.
- Remove unnecessary documents/buckets from eFolder in Encompass to eliminate duplication and determine what missing documentation is outstanding; verify accuracy of received date for documents and correct if needed
- Demonstrate understanding of what is required for alerts, warnings and Mavent fails
- Confirms each loan file is complete with all required loan documentation and prepared for further analysis and underwriting.
- Confirm loan file has all required documentation and submit to underwriting
- Review and analyze borrower trust documents to ensure they meet MACU trust lending guidelines with special attention to the legal ability of the trust to borrow and the proper trust ownership of collateral property for deed of trust recording.
- Works with borrower’s insurance companies to ensure the proper homeowners and flood insurances are accurate and in place, and that MACU is listed as lien holder.
- Verifies borrower’s employment status in accordance with MACU guidelines and, when necessary, CFPB “Ability to Repay” regulations.
- Works with borrowers’ other financial institutions to obtain accurate and timely pay-off information for loans that will be paid-off with the proceeds of the home equity loan.
- Maintains confidentiality of credit union and member information.
- Be detail oriented and ensure the processing quality of home equity loans by achieving documentation accuracy, goals and standards.
- Maintain quality turn times and self-management of workload/pipeline to hit strict deadlines and production standards.
- Participate in ongoing training of home equity products.
- Builds and maintains a cooperative working relationship with other home equity lending team members as well as vendors and branch/member service personnel.
- Performs other duties as assigned.
Other Responsibilities:
- Works with Member Service Team to ensure home equity loan applications are complete and accurate.
- Represents the credit union in a professional manner
- Responds to email/voicemail/missed calls/other communication in a timely manner
- Actively participates and completes product knowledge courses
- Complies with all regulations as required by law
- Performs other duties as assigned
- Trains, coaches and mentors other Financial Service Representatives
Now Requirements/Qualifications: We'll have a section for Requirements (maybe Experience, Education, Licenses). Or Qualifications. The instruction: Use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which to use. We have experience, education, licenses, etc. Those could go under Requirements or Qualifications. Skills section for knowledge, skills, abilities, computer skills, language skills, other skills, physical abilities, environmental.
We'll create:
- for any list of duties/requirements/benefits. So we should convert the duties into list items. The job description includes many bullet-like sentences but not formatted as list. We'll need to parse them into separate items.
We need to be careful not to lose information. Let's extract duties from Job Description section (starting after "Job Description To be effective, an individual must be able to perform each job duty successfully.") Then there is "Member Focus" heading (but we shouldn't repeat headings as
- . Need to decide what constitutes a list. The job description has many sentences; we could treat each duty as a list item. But that may be huge. However rule: Use