Home Health RN Clinical Manager
About the role
As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you support a team of dedicated clinicians who deliver compassionate, high quality care in the home setting. By guiding clinical practice, coordinating patient services, conducting quality assurance reviews, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles.
Position Type: On-site at CWHH Hope, AR branch location
Work Schedule: Full-time/40 Hours
What you'll do
- Guide, support, and educate clinicians; help goal set, care planning, and clinical decision making; and remain available during operating hours for clinical support.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
- Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
- Review and audit clinical documentation (OASIS, visit notes, plan of care) for accuracy, completeness, and compliance with Medicare/CMS accreditation standards.
- Collaborate with field-based clinicians to ensure timely submission of documentation and to resolve deficiencies or inconsistencies.
- Assist with OASIS accuracy and validation; ensuring data entry aligns with care plans and physician orders.
- Monitor outcome-based quality indicators and assist in developing performance improvement plans.
- Participate in quality improvement projects, internal audits, and regulatory survey readiness.
- Track and report quality metrics, trends, and areas for improvement to leadership.
- Provide staff education and support with compliance issues and documentation standards.
- Stay current on federal and state regulations related to home health care and quality assurance.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
Required qualifications
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Proof of current CPR certification.
- Valid driver's license, auto insurance and reliable transportation.
- A minimum of 2 years of experience as a Registered Nurse.
Preferred qualifications
- Traditional home health experience is preferred.
- Management and people leadership experience is preferred.
- OASIS experience is preferred.
- OASIS certification (HCS-O, COQS, and/or COS-C), preferred.
- Homecare Homebase (HCHB) experience is preferred.
- Foundational knowledge and basic understanding of CMS PDGM is preferred.
Schedule & on-call expectations
- Normal Hours of Operation: M-F / 8a-5p (ET)
- On-Call Expectation: Yes, rotating on-call shift.
- Branch Size: 152+ Census (3.0 STAR rating)
Pay & benefits
- Annual Bonus Eligible: Yes, eligible for the annual incentive bonus which has pay-outs both quarterly and annually.
- Pay Range: $69,500 - $95,600 per year (starting base pay for full time/40 hours per week; actual pay may vary based on geographic location and individual factors). This job is eligible for a bonus incentive plan based upon company and/or individual performance.
- Day-1 Benefits: medical, dental and vision benefits
- PTO + Paid Holidays
- 401(k) with Company Match
- Disability & Life Insurance
- Wellness/Financial Programs, EAP Resources & Personalized Healthcare Navigation (at no cost)
- Career Growth & Education Support
- Work-Life Balance & Leave Programs (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave, short-term and long-term disability)
About CenterWell Home Health
CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.