Home Health Clinical Manager - Pittsburgh, PA

About the role

Responsible for overseeing and coordinating home health clinical operations and patient care processes. Works under the direction of leadership to implement operational plans, ensure patient-centered care delivery, and support quality outcomes.

Responsibilities

• Ensure high-quality customer service and patient-centered care delivery across home health services
• Oversee daily clinical operations, ensuring adherence to agency policies and care standards
• Assign patients to clinical staff and manage schedules to ensure appropriate care coverage
• Monitor and support care plan development, implementation, and ongoing evaluation
• Promote culturally competent, respectful, and individualized patient care
• Accurately and timely document clinical work aligned with regulatory requirements
• Facilitate interdisciplinary team meetings to support care coordination and communication
• Conduct supervisory field visits and evaluate clinical staff performance
• Follow up with patients and healthcare partners for satisfaction
• Maintain clinical records, reports, and quality metrics for performance evaluation
• Ensure compliance with all federal, state, and local home health regulations
• Act as liaison between physicians, patients, families, and healthcare partners
• Support onboarding, orientation, and competency validation of new clinical staff
• Lead staff development initiatives and promote ongoing clinical education
• Support quality improvement and performance evaluation initiatives
• Act on behalf of clinical leadership in their absence when required

Requirements

• Registered Nurse (RN) license in Pennsylvania
• Minimum 2 years of home health field experience
• Bachelor's degree in Nursing preferred
• Prior supervisory or management experience in home health preferred
• Valid driver's license and reliable transportation

Skills

• Strong clinical assessment and patient care coordination abilities
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Proficiency in Microsoft Office and basic computer systems
• Customer-focused mindset with strong organizational ability
• Ability to lift and physically support patient-care-related tasks as required