Home Health Clinical Manager
About the role
Become a part of our caring community As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high-quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles.
Position Type
On-site at CWHH Delco, NC branch location
Work Schedule: Full-time/40 Hours
Responsibilities
- Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
- Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
- Guide, support, and educate clinicians; help goal-setting, care planning, and clinical decision-making; and remain available during operating hours for clinical support.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
- Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
- Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
- Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence.
- Perform additional tasks to support clinical operations and organizational goals.
Requirements
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Proof of current CPR certification.
- Valid driver's license, auto insurance and reliable transportation.
- A minimum of 2 years of experience as a Registered Nurse.
- Traditional home health experience is preferred.
- Management and people leadership experience is preferred.
- OASIS experience is preferred.
- OASIS certification (HCS-O, COQS, and/or COS-C), preferred.
- Homecare Homebase (HCHB) experience is preferred.
- Foundational knowledge and basic understanding of CMS PDGM is preferred.
Additional Information
Normal Hours of Operation: M-F / 8a-5p (ET)
On-Call Expectation: Yes, rotating on-call shift.
Branch Size: 389+ Census (4.5 STAR rating)
Annual Bonus Eligible: Yes, eligible for the annual incentive bonus which has pay-outs both quarterly and annually.
Day-1 Benefits
- PTO + Paid Holidays
- 401(k) with Company Match
- Disability & Life Insurance
- Wellness/Financial Programs, EAP Resources & Personalized Healthcare Navigation (at no cost)
- Career Growth & Education Support
- Work-Life Balance & Leave Programs
Scheduled Weekly Hours
40
Pay Range
$77,200 - $106,200 per year
Description Of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM).
TB Statement
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Driving Statement
This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.