Home Health Aide

About the role

Avalon Housing believes housing is a human right and builds healthy, safe, inclusive supportive housing communities as a long‑term solution to homelessness. As a non‑profit supportive housing provider, Avalon combines affordable housing with services such as case management to help people find, stay in, and thrive in their homes. The individuals served may face multi‑morbid conditions, mental illness, substance abuse disorders, chronic medical conditions, and a history of chronic homelessness. The Home Health Aide provides hands‑on support in clients’ homes to ensure well‑being and housing stability.

Reports to: Miller Manor Team Leader. Status: Full‑time, hourly, non‑exempt.

Responsibilities

• Work with Avalon clients throughout the community, providing in‑home assistance to support housing permanency.
• Clean and organize tenants’ apartments per treatment plans or inspection results (sweeping, vacuuming, washing floors, dishes, counters, sinks, bathrooms, changing bed linens, taking out trash, dusting, etc.).
• Assist with laundry chores: moving laundry to machines, sorting, handling soap, loading machines, operating controls, handling wet laundry, drying, folding, storing.
• Assist with meal preparation and clean‑up: menu planning, washing, peeling, slicing, opening packages, mixing, lifting pots/pans, reheating, cooking, operating stove/microwave, setting table, serving, washing/drying/putting away dishes.
• Participate in shopping for food, hygienic, and homecare products with tenants or individually.
• Teach tenants proper cleaning techniques through demonstration and guidance, incorporating them into cleaning routines.
• Recognize and analyze potential crisis situations, develop strategies, and inform the supervisor.
• Recognize and analyze potential emergency situations (medical issues, aggressive behavior), develop strategies to protect client, staff, and public.
• Assist case management team in identifying problems and provide input for client program plans.
• Work cooperatively with clinical, property management, maintenance, and other onsite staff; refer tenants to clinical and other services as needed.
• Monitor clients’ well‑being, share observations with the team, assist with appointment attendance, and provide transportation.
• Provide emotional support and feedback to clients (and families/friends when appropriate).
• Maintain written reports of clients’ activities and progress; ensure required documentation is complete and accurate.
• Participate in group planning and help develop individual activity plans focused on each client’s special needs.
• Provide lay counseling support and life skills training to clients.
• Operate office equipment (personal computers, photocopiers, facsimile machines, printers).
• Maintain up‑to‑date knowledge of internal fire safety regulations and emergency procedures; ensure health and safety standards.
• Perform other related duties as required.

Requirements

• A Valid Driver's License And Reliable Transportation Is Required.
• Physical demands: while performing duties, the employee will be required to be on their feet for long periods of time, to lift and carry items weighing up to 25 pounds, to reach above their head, to effectively operate common cleaning tools (e.g., mop, bucket, broom, dustbin), to transport tenants in vehicles, to communicate with others by talking and hearing, and to operate computer hardware systems.

Qualifications

• At least one year experience in human services, preferably working with similar populations, including people who are homeless, people with mental illness, chronic health, and/or addiction disorders.

Skills

• Basic understanding of homelessness and various characteristics of the homeless adult population; experience with mental illness and chemical dependency preferred.
• Ability to effectively work with diverse populations in a non‑judgmental way.
• Capacity to respond to crisis situations.
• Strong communication skills – both verbal and written.
• Strong problem‑solving skills.
• Ability to recognize appropriate boundaries with clients.
• Ability to work as part of a team.
• Must possess a highly positive and enthusiastic attitude and strong commitment toward helping those in need.
• Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; subscribe to a philosophy of tolerance and ability to engage with individuals in their current stage of change, expressed knowledge, and acceptance.
• Ability to communicate and work effectively with staff from various backgrounds.
• Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to work well with multicultural communities.

Pay

$20.00/hourly

Schedule

Monday – Friday 9 am to 5 pm