Home Equity Loan Officer

Brief Description

At our Credit Union, we live by five core values: Respect, Integrity, Ethics, Compassion, and Humor. These values guide our daily interactions and aim to build local loyalty and make life easier for our members.

About the role

You will serve as a primary point of contact and front-line marketer for Home Equity and other specialized portfolio loan programs for members and external referral partners. Your responsibilities include originating loans, maintaining relationships, and providing excellent customer service.

Responsibilities

• Meet with members by phone and in person to advise and guide them through the full loan process.
• Assist members, title companies, realtors, and other third parties with incoming questions and requests.
• Originate and evaluate home equity loans, lines, and other specialized portfolio loan programs.
• Prepare loans for submission to underwriting and notify members of loan decisions.
• Register and maintain a unique identifier through the Registry and comply with role requirements.
• Attend training and comply with CWCU policies and procedures as well as applicable State and Federal regulations.

Requirements

• Demonstrated commitment to CWCU core values of Integrity, Ethics, Respect, Compassion, and Humor.
• Strong member and partner service mindset.
• Sound judgment and decision-making ability.
• Excellent planning skills, financial acumen, and analytical skills.
• High School Diploma, GED, or equivalent business experience.
• A minimum of one year of home equity or mortgage lending experience preferred.

Qualifications

• Results-driven and goal-oriented with consistent follow-through.
• Strong communication skills.
• Ability to present a professional image to management, staff, and outside contacts.
• Proficient verbal and written skills to effectively communicate in the English language.
• Fine-tuned typing and 10-key skills with emphasis on accuracy.

Benefits

• Comprehensive benefits package including 2 weeks' vacation in the first year, 3 weeks in the second year, and 4 weeks starting the third year.
• 10 paid holidays each year.
• 5 paid sick days annually.
• Medical, dental, and vision insurance effective the first of the month following your hire date.
• Semi-annual incentive of 2.5% (5% yearly) of your annual salary based upon the achievement of our strategic organizational goals.
• Eligible for a 401(k) program after 6 months of employment.

Pay

$23.86 - $29.83 per hour

Schedule

Full-time hours required, with additional hours necessary to accomplish objectives, goals, and projects.