Home Care Service Coordinator

About the role

Coordinate caregiver schedules and client services for an in-home care agency, ensuring quality and compliance.

Responsibilities

• Arrange caregiver coverage and communicate updates to clients and staff
• Conduct wellness calls and home visits to monitor care quality
• Address escalated complaints promptly and effectively
• Supervise direct service employees to maintain high standards
• Ensure adherence to care plans and regulatory requirements

Qualifications

Strong organizational, communication, and supervisory skills. Ability to manage schedules, handle complaints, and ensure regulatory compliance. Willingness to travel locally for supervisory visits.