Home Care Service Coordinator

About the role

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you.

Responsibilities

• Coordinates and drives the field recruiting and hiring process.
• Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
• On-board and train new branch Administrative employees.
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Requirements

• Must have high school diploma or equivalent.
• 6 months of industry experience required.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and scheduling programs.
• Must have reliable transportation.

Schedule

Monday through Friday, 8 am to 5 pm.

Benefits

• Medical, dental, and vision benefits.
• Paid time off (PTO) plan.
• Retirement planning.
• Life insurance.
• Employee discounts.

Employee wellbeing is a top priority at Addus Homecare, recognized as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.