Home Care Scheduler

About the Role

We are looking for a Home Care Scheduler to help manage our successful Home Health business in Peachtree Corners, Gwinnett, GA. This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services. You are highly detail-oriented and an expert at managing multiple priorities.

Responsibilities

• Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs.
• Assign new clients to clinicians according to scheduling protocols.
• Use a web-based scheduling application as the basis for all scheduling.
• Create and maintain schedules for all employees.
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule.
• Keep a “hot list” of all staff that can be placed immediately or used as backup for all call-off situations.
• Fill open shifts and secure coverage for call-offs or changes in client’s needs.
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes.
• Participate in determining hiring needs, as well as interviewing, hiring, and training new staff.

Qualifications

• High school diploma or GED.
• 1-2 years of patient scheduling experience.
• Must be well organized and show great attention to detail.
• Proficient with computer use and software applications.
• Multi-tasker and customer service-oriented.
• Excellent time management skills.
• Home Health experience preferred.

Benefits

• 401(k).
• Competitive salary.
• Free uniforms.
• Health benefits available.
• Training and support.

About the Company

At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them. This franchise is independently owned and operated by a franchisee.

Our company-wide philosophy is to treat all employees with honor and respect. We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. We strive to ensure you feel valued and fulfilled, knowing your work has meaning.