Home Care Operations Manager

Position Summary

Cookbook: To apply via text, text 10974 to 334-518-4376.

Essential Duties

• Keeps management informed by summarizing key information; reviewing and analyzing special reports; identifying trends with employees or clients and recognizing opportunities for improvement
• Reviews and approves timesheets for non-exempt branch staff
• Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a safe working environment free of environmental hazards
• Maintains confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Fulfills all Medicare, Medicaid, and HIPAA regulations and requirements
• Absides by all regulations, policies, procedures and standards

Performance Responsibilities

• Maintains positive internal and external customer service relationships
• Plans and organizes work effectively and ensures its completion
• Mets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in Continuous Quality Improvement
• Represents the organization professionally at all times

Position Requirements & Competencies

• Maintains an objective, informative approach when assessing escalated situations
• Exels in communicating with all employees, from Sr. Leaders to entry-level new hires
• Creatively considers alternative solutions
• Adapts well to changing priorities

Benefits

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Addus Homecare is proud to be recognized as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.