Home Care Office Support Staff

About the role

This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

Location

Addus HomeCare, 639 York Street Suites 101 & 208, Quincy, IL 62301

Schedule

Monday – Friday, 8:00 am – 5:00 pm. Occasional evenings after 5:00 pm and weekends as needed.

Benefits

• Medical, dental, and vision insurance
• Monthly bonus
• Continued education support
• Company‑matched 401(k)
• Paid time off (PTO) plan
• Retirement planning
• Life insurance
• Employee discounts

Responsibilities

• Answering telephones
• Assisting staff
• Greeting visitors
• Filing, scanning, and preparing reports
• File reviews
• Data entry
• Special projects
• Maintaining a high degree of confidentiality at all times due to access to sensitive information
• Maintaining regular, predictable, consistent attendance and flexibility to meet department needs
• Following all Medicare, Medicaid, and HIPAA regulations and requirements
• Abiding by all regulations, policies, procedures, and standards
• Performing other duties as assigned

Requirements

• High school diploma or GED plus 2 years of work experience
• Strong customer service, problem‑solving, and telephone etiquette
• Team player with a positive attitude
• Data entry proficiency
• Ability to multi‑task
• Excellent organizational skills
• Excellent verbal and written communication skills