Home Care Liaison

Primary Function

The primary function of the Account Executive is to develop and maintain relationships with physicians, hospitals, skilled nursing facilities management, discharge planners, and case managers to generate PCS Caregiver referrals.

Job Responsibilities

• Adheres to organization's policies and procedures
• Acts as a role model within and outside the agency
• Performs duties as workload necessitates
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about department issues and keeps management advised of potential problems in all areas
• Mets department productivity standards
• Participates in working groups, councils, and committees
• Accomplishes all tasks appropriately
• Recommends new approaches to affect ongoing continual improvements to policies, procedures, and documentation
• Maintains compliance with federal and state regulations concerning employment
• Participates in administrative staff meetings and attends other meetings and seminars
• Create and conduct presentations using audio-visual tools including PowerPoint
• Consistently promotes the company's core values
• Completes required compliance annual training

Essential Functions of the Position

• Educates physician offices, hospitals, skilled nursing facilities management, discharge planners, and case managers on the benefits of personal Home Care Services
• Uses customer service and sales skills and knowledge to attract and maintain business relationships
• Contacts all leads in a timely manner and follows up with leads on a weekly basis
• Buils relationships with the community, professional organizations, customers, and clients to build a consistent source of referrals
• Conducts pre-discharge hospital or skilled nursing facility visits at the client’s request to determine need
• Conducts informational meetings with prospective clients to understand their needs and inform them of personal Home Care Services
• Responsible for initiating a service agreement with individuals coming on service
• Responsible for maintaining and documenting marketing expenditures and submitting expense reports in a timely manner
• Aids in public relations outreach through speaking engagements, services, and other involvement in community organizations, trade shows, and co-marketing with allied healthcare professionals
• Affords effective communication and collaboration with branch staff and field sales resources
• Affords branch in timely processing of billing collections and documents all demographic and payor information

Qualifications

• Ability to create a successful and meaningful marketing strategy for assigned territory
• Excellent interpersonal communication and time management skills
• Organized, have a high work ethic, and possess strong analytical and problem-solving skills
• Computer literacy
• Ability to work both independently and as a member of a team
• Non-degree candidates with prior supervisory experience in home health, Hospice, or other healthcare-related industry will be considered
• Minimum two years healthcare experience in a sales/marketing role, preferably home health, Hospice, or related industry
• Willing to travel

Physical Demands

• The ability to work in a constant state of alertness and safe manner
• Exchange information and communicate verbally and by written word
• Must be able to read, write, and comprehend English
• Demonstrate active listening skills
• Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus
• Endure long periods of driving
• Ambulate on rough surfaces and climb stairs
• Stand, walk, and/or sit for extended periods of time
• Lift or move up to 50 lbs

Addus Provides Equal Employment Opportunities

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Company Information

Girling Personal Care, a member of the Addus Family of Companies, is a proven provider and employer combining experience, breadth of services, compassionate care, and strong community ties with a commitment to both client and employee satisfaction. This combination along with over 30 years of experience in Texas makes it a trusted choice for families and caregivers seeking high-quality, personalized care in the home. We are hiring immediately!

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.