HOME CARE COORDINATOR ASSISTANT

Location: Annapolis, MD – Johns Hopkins Care at Home

Employment Type: Full Time – Day Shift

About the Role

The Home Care Coordinator Assistant supports all functions related to home care coordination. This role requires knowledge of home care products, services, and community resources.

Responsibilities

• Explaining service options and helping patients make informed choices
• Coordinating referrals, home health services, and medical equipment needs
• Communicating with agencies and delivering equipment when needed
• Entering data into electronic medical records
• Participating in rounding
• Handling office support tasks such as:
  • Answering phones
  • Providing customer service
  • Ordering supplies
  • Troubleshooting office equipment and submitting service calls

Requirements

• High school diploma or equivalent required
• Post-high school education or training preferred
• 1 year of data entry experience
• 1 year of customer service experience in a health care setting
• Previous scheduling experience preferred

Physical Requirements

• Ability to lift and carry medical equipment such as infusion pumps, portable oxygen tanks, or walkers
• Ability to stand, walk, or sit for extended periods

Pay

Salary Range: $16.34/hour – $26.94/hour