Home Care Branch Administrator

Position Summary

The Part-Time Branch Manager oversees daily operations of the Virginia location, ensuring regulatory compliance, operational efficiency, and high-quality service delivery. The role manages staff performance, caregiver coordination, scheduling oversight, and client satisfaction while supporting branch growth and operational stability.

Key Responsibilities

• Oversee daily branch operations and maintain a structured workflow.
• Ensure full compliance with Virginia home care regulations, documentation standards, and state requirements.
• Supervise office staff and caregivers, including onboarding, training, and performance monitoring.
• Resolve client issues, service concerns, and escalations promptly and professionally.
• Maintain accuracy of EVV-related tasks and visit verification systems as applicable.
• Monitor operational metrics, including staffing coverage, client retention, and documentation accuracy.
• Strengthen relationships with referral partners, community agencies, and service coordinators.
• Conduct field visits when necessary to evaluate service quality and care plan adherence.
• Support executive leadership with branch-level strategy and operational improvements.

Required Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Human Services, or a related field.
• Minimum 2 years of leadership experience in Home Care, Home Health, or healthcare administration.
• Knowledge of Virginia home care requirements or ability to quickly master state regulations.
• Demonstrated experience supervising staff and maintaining operational standards.
• Strong communication, decision-making, and problem-solving abilities.

Preferred Qualifications

• Experience managing or opening a new home care branch or service location.
• Familiarity with EVV systems, Medicaid/MCO processes, and caregiver staffing operations.
• Bilingual (Spanish/English) preferred but not required.

Schedule & Compensation

• Part-Time Position
• Competitive compensation aligned with experience
• Potential for expansion to full-time as the branch grows
• Opportunities for advancement based on performance

Application Process

Interested candidates may submit a resume directly through Indeed. Qualified applicants will be contacted for the next steps in the hiring process.

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