Home Care Agency Director

Position Summary

The Agency Director is responsible for overseeing the daily operations of the agency, ensuring the delivery of safe, effective home care services in alignment with quality standards, state and federal regulations, and individual care plans. This role also plays a key part in business development efforts to grow the client base and drive revenue.

Essential Duties

• Lead and manage overall agency operations, guiding staff in scheduling and delivering client services.
• Oversee care plan development and execution, ensuring services meet quality standards and regulatory requirements.
• Manage daily administrative functions including scheduling, payroll, billing, and recordkeeping.
• Recruit, train, and retain agency staff; coordinate education programs with the support center.
• Ensure compliance with HR policies and regulatory standards.
• Support business development through sales and marketing initiatives.
• Build relationships with referral agencies and participate in industry organizations.
• Aid in budget preparation and monitor financial performance; implement corrective actions as needed.
• Maintain confidentiality and comply with HIPAA, Medicare, and Medicaid regulations.
• Perform other duties as assigned.

Position Requirements & Competencies

• Bachelor’s Degree preferred
• Minimum 3 years of healthcare and supervisory/management experience
• PREFERRED experience in home health or community-based services
• PROVEN ability to drive census and revenue growth
• PROFESSIONALITY in Microsoft Office
• EXPERIENCE with P&L and budget management
• STRONG communication, team-building, and interpersonal skills
• Occasional travel between branches may be required
• RELIABLE transportation, valid driver’s license, and state-required insurance
• BILINGUAL is preferred but not required

Benefits

• Best Medical, Dental, and Vision Benefits
• Bonus Opportunities
• Company-Matched 401(k)
• Daily Pay Option
• Continued Education Support
• Paid Time Off (PTO)
• Retail Planning
• Life Insurance
• Employee Discounts