Home and Community-Based Services Assessor (Roswell/SE NM)

About the role

Join our team as a Home and Community-Based Services (HCBS) Assessor. Conduct annual in-home assessments across the southeast New Mexico region with adults receiving services through the New Mexico Mi Via Waiver. Manage a flexible, primarily field-based schedule visiting participants' homes, completing assessments, and using your home office for follow-up, scheduling, and documentation.

Responsibilities

• Build meaningful rapport with participants and their families or caregivers during in-home visits.
• Administer a structured assessment tool using electronic systems to gather information on daily living skills, behaviors, and support needs.
• Translate observations and information into accurate, clear documentation that ensures individuals maintain access to community-based services.
• Coordinate and schedule annual in-home assessments, including outreach and follow-up calls, confirming appointments, and maintaining an organized calendar.
• Navigate and use multiple technology platforms to document findings, complete templates, upload assessments, and accurately close out each case in a timely manner.
• Ensure compliance with confidentiality and HIPAA requirements, safeguarding participant information and following established policies and procedures for handling sensitive data.
• Communicate with supervisors, program coordinators, and assessor colleagues to report on your work and discuss cases.
• Participate in training and team meetings.

Requirements

• Associates degree in social work, psychology, other behavioral health science field.
• 2 years of social service, nursing or other relevant work experience.
• Valid, unrestricted driver license, proof of auto insurance, and reliable transportation.

Qualifications

• Bilingual skills, especially Spanish (optional).
• Experience working with adults with disabilities or individuals receiving supportive services (optional).
• Background in healthcare or human services settings (optional).

Skills

• Strong oral and written communication and documentation skills.
• Proficiency with computers and software tools, including the ability to learn new systems.
• Comfort conducting in-home visits with reliable personal transportation.
• Strong time management and organizational skills.
• High level of reliability, accountability, and team collaboration.
• Comfort working with individuals with complex needs.

Benefits

We offer a range of benefits including medical, dental, and vision insurance, paid time off, retirement savings plan with employer contribution, adoption financial assistance, paid parental leave, and much more!

Pay

Compensation details not specified.

Schedule

Flexible, primarily field-based schedule with occasional travel required for meetings, training, or other work-related events.

Physical Requirements & Work Environment

This position is primarily remote and performed in a home-based setting, requiring reliable internet access and a workspace free from significant distractions. The role involves frequent use of computers, phones, and virtual communication tools. Employees must be able to sit for extended periods, communicate effectively, and operate a motor vehicle for business purposes if required. Occasional travel may be required for meetings, training, or other work-related events. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.