Hollydeck Cook

Essential Duties And Responsibilities

• Consistently and accurately prepares food to established guidelines and orders for Hollydeck guests.
• Ensures par levels for menu item ingredients are kept in stock.
• Reports shortages and/or outages to F&B leadership for ordering purposes.
• Ensures food is prepared in a timely manner according to established guidelines.
• Communicates with other Hollydeck Team Members as needed to provide prompt and friendly customer service according to department and company standards.
• Boils and/or broils or assists with boiling and/or broiling of seafood products for Hollydeck events according to established guidelines.
• Ensures food product served is fresh and meets guest satisfaction.
• Reports concerns regarding food product or ingredients to F&B leadership team.
• Ensures food product is stored and prepared according to food safety standards and established guidelines.
• Wears personal protective equipment while handling all food products.
• Remains knowledgeable on all products in outlet, in addition to all casino events, amenities, and promotions.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

Qualification Requirements

• Must be at least 18 years of age.
• General Education Degree (GED) or High School Diploma; six months to one year of related experience and/or training; or equivalent combination of education and experience.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Able to count money and change correctly.
• Able to work high volume days, nights, holidays, and weekends, as needed.
• Able to meet professional appearances standards as outlined in company policy.
• Able to work in small areas in a fast paced and often crowded environment.
• Able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Able to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Good written and oral communication and organizational skills.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.

Reasoning Ability

• Apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Deal with problems involving several concrete variables in standardized situations.

Physical Demands

• Regularly stand and use hands to finger, handle, or feel objects, tools, or controls.
• Frequently reach with hands and arms.
• Talk or hear.
• Close vision, color vision, and peripheral vision.
• Stand for their scheduled shift(s).
• Lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
• Push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Work Environment

• The noise level in the work environment is usually very loud.
• The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; extreme heat or cold and risk of electrical shock.
• The employee is exposed to an environment containing unrestricted second hand tobacco smoke.

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