Holiday Inn Express Walnut Creek - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident communication skills to handle both routine and complex situations.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart solutions.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package including medical, dental, and vision coverage.
• Short-term and long-term disability income.
• Term life and AD&D insurance.
• Paid time off.
• Employee assistance program.
• 401(k) retirement plan.

Property Information

The Holiday Inn Express® Walnut Creek hotel is conveniently located off of I-680, providing easy access to the East Bay area and nearby attractions. Guests can easily reach San Francisco, businesses like CVS, Kaiser Permanente, and John Muir Hospital, and enjoy the charming beauty surrounding the hotel's facility. The hotel offers amenities such as free high-speed, wireless internet access, free parking, and an on-site business center with copy, fax, and internet services. Each morning, guests can enjoy the complimentary, Hot Express Start Breakfast Bar featuring signature cinnamon rolls and Smart Roast coffee, while the fitness center, outdoor pool, and triple-sheeted bedding contribute to a relaxing stay.