Holiday Helper

About the role

As a Holiday Helper, you will be the first face of the brand for growing families — congratulating new parents and grandparents, introducing them to baby essentials, and helping them prepare for milestones like the first day of school. You’ll join a welcoming, inclusive environment that values and optimizes skills and talents.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing the Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most‑purchased children’s clothing brand in the U.S. The company maintains a close‑knit culture since its founding and invests in teams with training and development programs. A Carter’s career feels like connections — between customers, teams, and families — built on caring, teamwork, flexibility, and growth.

Responsibilities

• Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Meet customer needs by utilizing omnichannel capabilities as needed to ensure a positive shopping experience
• Execute and expedite point‑of‑sale/register transactions
• Complete floor replenishment and shipment processing as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualifications

• A positive and solutions‑oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• A relative in a management role at this store location

Physical requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Benefits

• Schedules that fit your life — hours of operation allow you to balance work and personal activities (classes, morning workouts, carpool, etc.)
• 30% discount on Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands
• Referral bonuses