Holiday Helper
About the role
As a Holiday Helper, you will be the first face of the brand for growing families. The first to congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school. Plus all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents. Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Carter’s is the #1 most‑purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close‑knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams and families. Caring, teamwork, flexibility, and growth are what make us different.
Responsibilities
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits
- Meet customer needs by utilizing omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store