HOA Community Manager ( New Development) - (CA)

About the role

Seabreeze Management Company is a full-service property management firm with a diverse portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

The Community Manager embodies our motto “People, Performance, Passion” through proactive leadership, emphasizing service, organization, and customer focus. By partnering with multiple Boards of Directors, the Community Manager builds longstanding relationships to assist in developing and implementing strategic goals for each Homeowner’s Association, managing major community projects and issues.

Responsibilities

• Assist multiple Boards of Directors in developing the overall operational strategy of their Association; implement the Boards’ goals; monitor and report status of implemented goals to the Boards.
• Maintain client relationships with the Boards by serving as a liaison between the Boards and the management company.
• Develop fiscal management policies and procedures that protect each assigned Association’s assets and help maintain property values; review financial reports and adhere to budgets.
• Oversee the bidding process for third-party vendors.
• Monitor homeowner assessment delinquencies and oversee collection efforts.
• Prepare the annual budget by analyzing prior expenditures and assessing new expenditure needs.
• Administer all legal issues, ensure Association policy and procedure adherence, compliance with governing documents or corporate and civil code, and state and federal obligations.
• Maintain all communications with the Boards, creating weekly/monthly reports and action item lists.
• Maintain past and current Association records and files relating to the operation and management of the Association.
• Prepare agendas and Board packages and attend all Board meetings, including Executive Session and General Session meetings.

Requirements

• 3+ years of experience in the industry, managing homeowner’s associations, city government, or related experience.
• Strong analytical, problem-solving, and creative thinking skills.
• Customer service-driven with excellent, effective, and diplomatic verbal and written communication skills.
• Understanding of project management, budget management, and strategic goal development.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• CCAM® designation and/or CMCA® and AMS® designations desirable.
• Two years’ prior front desk experience in residential/HOA/hotel settings preferred.
• Some higher education or vocational training specializing in the hospitality industry desired.
• Good geographic knowledge of the surrounding area.
• Valid Driver’s License and State-mandated vehicle insurance.

Skills

• Strong written and verbal communication skills.
• Ability to communicate effectively with employees and clients at all levels of the organization.
• Prior management experience as a portfolio manager is required.

Pay

$68,640.00 - $78,000/year

Schedule

Regular business hours and after regular business hours, as necessary.