Hiring Event June 27th July Mobile Retail Sales Associate MIDDLE ISLAND | Middle Country Rd fluent in Spanish

We are hosting a hiring event on July 27th, 2026 from 12:00 PM - 4:00 PM at Arch Telecom, 1263 Middle Country Road, Middle Island, NY 11953. We are eager to discuss employment opportunities with you.

About the role

As a Mobile Associate (MA), you will work as part of a Retail Team to bring the brand to life. You will live and breathe the brand and Arch Telecom's Core Values, acting as a brand ambassador. Your primary responsibilities include helping customers pick up where they left off in their shopping journey, exploring individual needs, providing hands-on demonstrations of the latest technology, and guiding customers through their purchasing experience.

Responsibilities

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store
• Sell personalized solutions beyond the bare-bones device and service plan, including unique accessories and IoT devices
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise
• Approach service and sales needs with patience, honesty, and empathy
• Demonstrate how our ever-expanding coverage stacks up in their neighborhood, why plans and services will let them live unlimited, feel the love, stay connected, and go further, and how we redefine wireless
• Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources
• Build relationships with and partner with employees across channels, including business and customer service to collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
• Successfully identify and handoff small business leads
• Develop strong peer relationships where we are all accountable for the company's success
• Be willing to have a good time while providing first-class customer experience

Requirements

• At least 18 years of age
• A high school diploma or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25 lbs
• Reliable transportation
• Full-time (40 hours) or part-time (20+ hours) availability
• Spanish-speaking ability (preferred)

Qualifications

• A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers
• A competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment
• A willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
• An effective balance between customer experience and performance goals
• 6 months of customer service and/or sales experience, preferably in a retail environment

Skills

• Customer service and sales skills
• Ability to work independently and as part of a team
• Knowledge of digital tools and systems
• Strong communication and problem-solving abilities

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• Culture of care and excellence
• Discounted T-Mobile Wireless Plan
• Health benefits for full-time employees
• Bonuses: monthly sales incentive programs, contests, rewards, and more