Hiring Event for Wireless Retail Sales Associate and RAM 6th August DOVER | Webb Pl

We are hosting a hiring event on Thursday, August 6, 2026 from 11:00 AM to 5:00 PM at Arch Telecom
13 Webb Pl
Dover, NH 3820.

We are eager to discuss employment opportunities with you.

About the role

As a Mobile Associate (MA), you will work as part of a Retail Team to bring the brand to life. You will live and breathe the brand and Arch Telecom's Core Values. Your role involves creating energy and excitement around our products and services, building meaningful connections with customers, and continuously building expertise to uncover customer needs and provide educational recommendations.

Responsibilities

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
• Sell personalized solutions beyond the bare-bones device and service plan, including unique accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Demonstrate how our ever-expanding coverage stacks up in their neighborhood, why plans and services will let them live unlimited, feel the love, stay connected, and go further, and how we are redefining wireless.
• Complete training on in-store experience, new skills and processes, knowledge of systems, and reference resources.
• Build relationships with and partner with employees across channels, including business and customer service, to collectively own the customer experience and resolve issues.
• Identify and handoff small business leads and develop strong peer relationships where accountability for the company's success is shared.
• Be willing to have a good time while providing first-class customer experience.

Qualifications

• At least 18 years of age.
• A high school diploma or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation.
• Full-time (40 hours) or part-time (20+ hours) availability.

What you'll get

• Employee Stock Ownership Program (ESOP).
• Competitive hourly pay.
• Uncapped commission earnings.
• Automatic raises when reaching attainable milestones.
• Exciting opportunities for career advancement.
• A culture of care & excellence.
• Discounted T-Mobile cell phone plan.
• Health benefits for full-time employees.
• Bonuses: monthly sales incentive programs, contests, rewards, and more.

What we need

• A strong desire to learn and master the skills required of our customer advocates and build meaningful connections with customers.
• A competitive drive and confidence to succeed in a fast-paced sales environment.
• A willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• An effective balance between customer experience and performance goals.

Benefits

• Employee Stock Ownership Program (ESOP).
• Competitive hourly pay.
• Uncapped commission earnings.
• Automatic raises when reaching attainable milestones.
• Exciting opportunities for career advancement.
• A culture of care & excellence.
• Discounted T-Mobile cell phone plan.
• Health benefits for full-time employees.
• Bonuses: monthly sales incentive programs, contests, rewards, and more.

Apply Now

Apply Now.