Hiring Event - Case Management - SAME DAY INTERVIEWS

About the role

Accord is seeking Case Managers to work with clients residing in Hennepin County. Our Case Managers enhance the quality of case management services, maximize satisfaction, and promote cost effectiveness. The successful candidate will be accountable for the full individual's care cycle: assess needs, evaluate treatment options, create care plans, coordinate care, and monitor progress to meet individual's health and human services needs.

Responsibilities

• Developing a community support plan (goals) for each individual (typical caseload is 40–45 individuals)
• Assisting the individual to access services, develop service agreements, and documentation through case notes
• Informing the person or legal guardian of service options that are a fit for their needs
• Meeting one-on-one with each individual at least twice a year to evaluate progress and adjust the individual's needs as needed
• Helping identify potential providers that will guide each individual towards their goals
• Evaluation and monitoring of the services identified in the plan
• Following case management rule 185
• Complying with MN Health Care Programs in relation to the delivery of waiver services (such as CADI, BI, EW, DD), including having MnChoices assessments completed with individual plans in place and using state systems as required

Requirements

Meet one of the following criteria:

• Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field. If you hold a Social Work degree, you must be currently licensed as a Social Worker as required by the Minnesota Board of Social Work.
• Bachelor's degree in any other field with at least one (1) year of experience working with individuals with a mental illness or disability.

Additional requirements:

• Good written and oral communication skills
• Excellent at working independently and in crisis situations
• Comfortable with high-volume paperwork
• Attention to detail and process oriented
• Able to pass a DHS (Department of Health Services) background check
• Valid driver's license and clean driving record
• Reliable transportation

Work environment & schedule

The Case Manager typically works the majority of the time in the community and office setting. Candidates will be expected to work generally Monday–Friday, daytime hours, with some flexibility based on program needs. This is a Full Time, Non-Exempt position, 40 hours per week. The role is hybrid — you will work from the office in St. Paul, in the community, and from home.

Compensation

• $23–$25 per hour (based on experience), equivalent to $45,000–$52,000 starting wage
• $1,500 new hire bonus, paid in quarterly installments at 3, 6, 9, and 12 months

Benefits

• PTO and 9 paid holidays
• Health, dental, vision, and life insurance
• No-cost short- & long-term disability insurance
• Retirement savings plan options
• Employee wellness program
• Tuition assistance program
• Career advancement opportunities
• Mileage reimbursement for providing direct services
• Positive, friendly work environment