HIM ROI Specialist - FT - Day - Health Information Management Pennington NJ

About the role

Safeguards and protects patients’ rights to privacy and ensures all hospital and Capital Health Medical Group (CHMG) record requests and releases are in compliance with hospital policy, HIPAA, state and federal regulations.

Responsibilities

• Validates requestor identity and verify the authority of record requests, subpoenas, and consent forms.
• Validates requests for records and ensuring that accurate records are released as requested and adheres to minimum necessary standard.
• Processes requests for medical records with a high level of accuracy, adherence to required turnaround times and delivering excellent customer service.
• Exhibits critical thinking skills and the ability to make sound judgement calls.
• Gathers patient record information from several EMR systems to fulfill record requests and generate invoices when applicable in accordance with HIPAA, state and federal standards.
• Prioritizes continuity of care record requests and communicates with other medical facilities and Capital Health departments to assure that information is received as soon as possible by requesting facility or department within Capital Health.
• Sorts and prioritizes mail.
• Disseminates records through approved methods by providing records via certified USPS mail or FedEx, secure electronic delivery according to policy.
• Logs requests for medical records into the Release of Information tracking system.
• Attaches copies of request letters into the tracking system and scans requests into the Release of Information (ROI) tab in patient charts.
• Utilizes hospital faxing automation tools whenever possible to reduce the risk of dialing errors as well as ensure the use of a fax cover sheet with every fax transmission.
• Escalates any missing, incomplete, or incorrectly indexed medical record documents to management for resolution.
• Supports Risk Management and Legal teams to ensure medical record requests are fulfilled accurately and timely.
• Maintains current knowledge of regulatory requirements related to Release of Information (ROI).
• Mets or exceeds departmental accuracy and productivity standards.
• Fosters teamwork and collaboration.
• Performs other duties as needed.

Requirements

• Education: High School Diploma or equivalent.
• Knowledge of all state and federal release of information regulatory requirements.
• RHIT or RHIA preferred.
• Experience: One year' previous experience in release of information preferred.

Qualifications

• Knowledge and Skills: Release of Information (ROI) related state and federal regulatory requirements.
• Special Training: Knowledge of Microsoft Office Suite.
• Bi-lingual preferred.

Skills

• Ability to work in environment using multiple EMR systems.
• Ability to work alone or as a team member.
• Ability to adapt to changing priorities and meet required turnaround times.
• Strong customer service skills, ability to work in sometimes stressful environment.
• Perform detail-oriented tasks with high level of accuracy.

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA)
• Healthcare FSA
• Dependent Care FSA
• Retail Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance
• Voluntary Life Spouse
• Voluntary Life Employee
• Child
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program

Pay

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.