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Jobs · Management · North Carolina

HIM Operations Specialist 1- Remote

Atrium Health · Charlotte, NC · 2 wk ago
On-siteManagement$20.8–$31.2/hrFull-time

Full-time, benefits-eligible position based in North Carolina or Georgia.

Schedule

  • Sunday to Thursday, 1:00 PM – 9:30 PM
  • 40 hours per week

Pay

Pay range: $20.80 – $31.20 per hour.

Responsibilities

  • Accurately upload and index outside records using applicable software, routing documentation to the clinician as appropriate.
  • Create or select the appropriate patient, encounter, and/or order while assigning the correct document type and description when indexing into the EHR.
  • Incorporate internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding, eDelivery, or importing into the EHR according to HIM procedures while meeting established benchmarks for quality, accuracy, and productivity.
  • Apply knowledge of medical terminology and nomenclature to accurately identify documentation needs based on patient service areas and level of service provided.
  • Analyze the content of the medical record for missing documentation and signatures and assign/edit medical record deficiencies by the responsible provider into the chart management system according to State and Federal regulations (e.g., DNV, TJC, CMS), Medical Staff Bylaws, and organizational policies.
  • Provide support and education to clinicians regarding record completion activities.
  • Collaborate with Data Integrity or other functional areas to ensure errors in documentation discovered are communicated for Chart Correction.
  • Notify appropriate leadership for quality review and privacy investigation.
  • Ensure clarity, legibility, and positioning of scanned documents are readable by the end-user or indicate best quality.
  • Serve as point of contact for record completion support for clinicians and other providers.
  • Navigate various software applications and the electronic health record (EHR) to ensure accurate and timely completion of medical record documentation, and to index medical records promptly for availability within the EHR to support patient care, the revenue cycle, regulatory requirements, and interoperability.
  • Promote a single-patient medical record strategy across all care settings.

Requirements

  • High school diploma or equivalent.
  • Typically requires 0–1 years of experience in healthcare.

Skills

  • Proficient computer and keyboarding skills with the ability to learn new computer software systems such as Epic, OnBase, Solarity, Microsoft Office, and legacy archives, as well as electronic communication and meeting platforms like Teams.
  • High attention to detail and accuracy with frequent interruptions.
  • Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
  • Ability to work independently and make decisions with minimal supervision while maintaining quality and productivity standards.
  • Works collaboratively in a diverse team environment with openness and respect to learn, create, and problem-solve.
  • Ability to adapt to a fast-paced environment and transition between tasks without issue while maintaining quality and accuracy.
  • Ability to learn from constructive feedback by leadership or peers and take personal ownership for success.
  • Strong interpersonal and communication skills.
  • Ability to safeguard protected health information (PHI) and basic knowledge of HIPAA.

Physical Requirements and Working Conditions

  • Operates all equipment necessary to perform the job.
  • Exposed to a normal office environment.
  • Sits most of the workday.
  • Ability to perform repetitive functions and hand movements in a normal office environment.

Benefits

  • Paid Time Off programs.
  • Health and welfare benefits including medical, dental, vision, life, and short- and long-term disability.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Family benefits such as adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Base compensation within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
  • Premium pay such as shift, on-call, and more based on the teammate's job.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.

About the Organization

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia, and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health serves nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics, and rehabilitation, as well as organ transplants, burn treatments, and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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