Hilton Pasadena - Senior Catering Sales Manager OEM

About the role

The Senior Catering Sales Manager is responsible for attainment of assigned catering/banquet goals tied to the overall performance of the hotel. The individual will effectively solicit and secure new accounts, as well as service clients and groups. This role works in conjunction with the Director of Sales or Director of Catering to achieve the hotel’s revenue and market share goals for one or more properties. The focus of catering sales may vary based on the property (e.g., Social, Corporate, Business, SMERF). This role also serves as a mentor and trainer for members of the Catering Sales team.

Management-level associates are expected to work as much of each workday as necessary to complete their job responsibilities; overtime applies and is calculated accordingly.

Responsibilities

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
• Proactively conduct solicitation calls, sales tours, and entertain clients specific to Social, Corporate, Business, or SMERF segments, as applicable by property.
• Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Adhere to Aimbridge Hospitality’s established regulations, company standards, catering/meeting standards, and related catering sales metrics.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Ensure the Daily Event List, Banquet Event Order/Guarantee Sheet, and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.
• Maintain strong visibility in local community and industry organizations, as applicable.
• Assist in implementing and/or participating in special promotions relating to direct sales segments (e.g., sales blitzes).
• Attend daily, weekly, and monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.

Qualifications

• High School diploma or equivalent required; previous Catering Sales experience preferred.
• Demonstrated creativity and knowledge of food and beverage desired.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guests, and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting, closing.
• Must be proficient in general computer knowledge, especially Microsoft Office products.
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.

About the property

Located in Pasadena, the Hilton Pasadena offers accessibility to the city's best attractions. Visitors can stroll to Old Pasadena, only minutes from the hotel, with a wide range of shopping, sightseeing, dining, and entertainment options. The hotel features a sparkling pool, fitness center, and on-site dining, perfect for private receptions with an impeccable dining experience.